Rylan Piper
Topeka
Summary
Top performing wholesale parts representative with expertise in service, maintenance, and compliance. Motivated team player with strong problem-solving and interpersonal abilities. Looking to expand to a more hands-on, applied knowledge line of work.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Wholesale Sales Representative
Cable Dahmer Chevrolet
06.2022 - Current
- Troubleshoot customer complaints to analyze and source correct parts, maximizing efficiency, ensuring accuracy, and limiting downtime.
- Reference and interpret maintenance manuals and manufacturing specifications.
- Demonstrate exceptional time management skills by balancing multiple priorities without sacrificing quality or results.
- Use multiple computer systems for sales activities, including inventory management, orders, and follow-up communication.
- Manage a diverse portfolio of accounts, consistently meeting or exceeding sales targets while maintaining high levels of customer satisfaction.
- Provide ongoing support to existing clients, addressing any issues or concerns promptly to maintain positive business relationships.
Parts Sales Associate
Cycle Zone Powersports
06.2020 - 05.2022
- Inspected parts for defects, removing damaged parts, and replacing with new ones.
- Performed quality control inspections on machines to verify repairs.
- Operated forklift in highly constrained areas, loading and unloading high value equipment, ensuring proper safety procedures were followed.
- Coordinated with service department staff to ensure timely delivery of required parts for repairs or installations.
- Assisted customers in finding appropriate parts promptly.
Parts Counterman
Capital City Nissan
09.2015 - 02.2020
- Assisted customers with diagnosing problems for automotive equipment and purchasing necessary replacements.
- Sourced cost effective part options for stock units needing repairs for resale.
- Completed all sales and service documentation for customer and business records.
- Reviewed and resolved differences between accounting information and inventory.
Express Service Technician
Capital City Nissan
05.2013 - 09.2015
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledgebase.
- Repaired brake, exhaust, electrical and other systems for import and domestic vehicles using pneumatic, hydraulic, and electric tools.
- Maintained compliance with dealer and manufacturer standards for warranty repair and maintenance actions.
- Communicated issues to supervisor and helped develop solutions.
- Implemented safety policies with junior team members.
- Maintained cleanliness, safety and efficiency of garage.
Education
High School Diploma -
Santa Fe Trail High School
Carbondale, KSAutomotive Technology Certification - Automotive Technology
Washburn Institute of Technology
Skills
- Diagnostics and troubleshooting
- Routine and preventative maintenance
- Detail oriented
- Pneumatic and hand tool experience
- Customer relationship development
- Inventory Management
Certification
ASE Parts Specialist
Hobbies
Motorcycle and dirt bike enthusiast.
Gearhead
Hiking and camping
Timeline
Wholesale Sales Representative
Cable Dahmer Chevrolet
06.2022 - Current
Parts Sales Associate
Cycle Zone Powersports
06.2020 - 05.2022
Parts Counterman
Capital City Nissan
09.2015 - 02.2020
Express Service Technician
Capital City Nissan
05.2013 - 09.2015
Automotive Technology Certification - Automotive Technology
Washburn Institute of Technology
High School Diploma -
Santa Fe Trail High School
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