Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Languages
Timeline
Generic

Rylan Shelly

Georgetown

Summary

Dedicated professional with a strong focus on efficiency and team cohesion. Extensive experience in various roles post-military, applying learned skills to enhance workplace communication and productivity. Committed to fostering a positive work environment and optimizing operational processes.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Plumbing Dispatcher

Victory Plumbing
Hutto
01.2025 - 08.2025
  • Managed incoming calls to schedule and dispatch service requests efficiently.
  • Monitored vehicle locations using GPS technology for optimal routing.
  • Updated dispatch logs to maintain accurate records of all communications.
  • Assisted in resolving customer inquiries related to delivery status or issues.
  • Collaborated with team members to prioritize urgent service requests effectively.
  • Managed a large volume of phone calls while ensuring accuracy in data entry.
  • Utilized computer systems to locate addresses, calculate estimated arrival times, and provide directions when necessary.

Plumbing Quality Inspector

Mustang Plumbing
Pflugerville
08.2019 - 11.2024
  • Conducted quality checks on installed systems to ensure proper functionality and safety.
  • Trained new staff on quality inspection procedures and safety protocols effectively.
  • Performed visual inspections of components for surface defects such as scratches, dents, burrs.
  • Documented, filed and maintained proper inspection records and quality assurance documents.
  • Completed evaluations by properly using various gauges, tools and equipment.
  • Developed and maintained comprehensive filing systems for records management.
  • Prepared reports and presentations to support strategic decision-making initiatives.

Head of Logistics

Minyard and Sons
Cedar Park
08.2017 - 07.2019
  • Managed inventory levels to optimize warehouse storage and distribution efficiency.
  • Coordinated transportation schedules for timely deliveries to clients and partners.
  • Developed logistics strategies to enhance operational workflows and reduce costs.
  • Collaborated with suppliers to streamline material procurement and delivery timelines.
  • Planned and monitored transportation routes to maximize cost savings and minimize delays.
  • Worked closely with other departments to ensure smooth coordination between supply chain processes.
  • Maintained relationships with key stakeholders including customers, vendors and service providers to facilitate smooth functioning of operations.

Sales Associate

Dollar general
Belton
06.2017 - 08.2017
  • Assisted customers in locating products and provided product information.
  • Stocked shelves and organized merchandise for optimal presentation.
  • Operated cash register and processed transactions accurately and efficiently.
  • Maintained cleanliness and organization of sales floor and stockroom areas.
  • Collaborated with team members to ensure smooth daily operations.

Retail Sales Associate

GNC - General Nutrition Centres
Belton
05.2017 - 08.2017
  • Assisted customers in selecting appropriate nutritional products.
  • Maintained knowledge of current promotions and product information.
  • Restocked shelves and organized product displays regularly.
  • Provided guidance on health and wellness topics to customers.
  • Ensured store cleanliness and adherence to safety standards.

Infantryman

united states army
Fort Benning
09.2013 - 04.2017
  • Executed tactical maneuvers during training exercises and real-world missions.
  • Maintained equipment readiness through regular inspections and repairs.
  • Trained and mentored junior soldiers in combat techniques and protocols.
  • Analyzed intelligence reports to inform operational decision-making processes.
  • Assisted in developing training programs to enhance unit effectiveness and readiness.
  • Conducted training exercises to ensure proficiency in basic infantry skills.
  • Supervised junior enlisted personnel in their duties and responsibilities.
  • Trained diligently on gym equipment and exercise courses to achieve combat resilience and advance in both rank and skill level.
  • Assembled components such as barrels, stocks, triggers, sights, magazines. onto firearms.
  • Inspected, repaired, and maintained small arms weapons according to established standards.
  • Assisted other armorers in troubleshooting complex problems with various types of firearms.
  • Communicated frequently with gunsmiths about ongoing projects related to armament equipment repairs.
  • Operated various machine guns in diverse combat scenarios.

Education

High School Diploma -

Georgetown High School
Georgetown, TX
05-2013

Skills

  • Problem solving
  • Communication skills
  • Training and mentoring
  • Attention to detail
  • Critical thinker
  • Stress tolerance
  • Conflict resolution

Affiliations

  • Violinist since 6th grade
  • model building
  • art/drawing/detailing
  • marksmanship
  • videogames
  • longboarding

Accomplishments

  • whatever is on my DD-214
  • Army Achievement Medal

Certification

  • plumbing apprentice

Languages

English
Native/ Bilingual

Timeline

Plumbing Dispatcher

Victory Plumbing
01.2025 - 08.2025

Plumbing Quality Inspector

Mustang Plumbing
08.2019 - 11.2024

Head of Logistics

Minyard and Sons
08.2017 - 07.2019

Sales Associate

Dollar general
06.2017 - 08.2017

Retail Sales Associate

GNC - General Nutrition Centres
05.2017 - 08.2017

Infantryman

united states army
09.2013 - 04.2017

High School Diploma -

Georgetown High School

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