Summary
Work History
Education
Skills
Timeline
Generic

Rylan Shields

Winder,GA

Summary

Proven to enhance customer satisfaction and loyalty at Tidal Wave, I leveraged my expertise in cash handling and exceptional customer service skills to significantly contribute to store success. Demonstrated ability to resolve complaints and improve relations, showcasing my problem-solving capabilities and empathy. Collaborated effectively with team members, driving sales and maintaining a pristine store environment.

Work History

Cashier

Marco's Pizza
05.2023 - 06.2023
    • Greeted customers entering store and responded promptly to customer needs.
    • Welcomed customers and helped determine their needs.
    • Built relationships with customers to encourage repeat business.
    • Helped customers complete purchases, locate items, and join reward programs.
    • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
    • Assisted customers with returns, refunds and resolving transaction issues.
    • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
    • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
    • Answered questions about store policies and addressed customer concerns.
    • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
    • Addressed customer needs and made product recommendations to increase sales.
    • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
    • Provided backup support for other departments when needed, showcasing versatility within the retail environment.

Education

Real Estate

Apalachee High School
Winder, GA
05.2026

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Cash Handling
  • Cleaning and sanitizing
  • Cash Register Operation
  • Order Taking
  • Written and verbal communication
  • Money Handling
  • Problem-Solving
  • Active Listening
  • Basic Mathematics
  • Upselling

Timeline

Cashier

Marco's Pizza
05.2023 - 06.2023

Real Estate

Apalachee High School
Rylan Shields