Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rylan Sholar

Leesburg,GA

Summary

Strategic Customer Service Sales Representative committed to driving consistent customer and revenue growth with strong networking and prospecting skills. Skillful in converting leads into customers, keeping accounts serviced and maintaining competitive sales numbers.

Excellent relationship-building, communication and multitasking abilities.

Detailed Sales Representative well-known for turning problem accounts into long-term customers. Reliable and quick-paced. Proponent of team-based sales efforts.

High-energy sales and customer relations professional well-versed in communicating with different individuals and negotiating successful solutions. Focused on offering superior support and meeting all production targets. Creative in applying expertise in [Product or Service] to building robust solutions that enhance loyalty, promote retention and support revenue objectives. Skilled in leadership functions such as training and mentoring new associates.

Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.

Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers.

Looking for a new role where hard work and dedication will be highly valued.

Skilled Sales Assistant bringing [Number] years of retail experience. Focused on maximizing business success by capitalizing on sales and service opportunities. Ready to grow [Type] sales through application of [Skill].

Experienced and proactive Operations supervisor offering 20 years of progressive warehouse settings serving warehouse needs. Talented in overseeing cost control, loss prevention and labor management initiatives to streamline and enhance operations. Decisive planner with good communication and problem-solving abilities.

High-energy sales leader with proven relationship-building skills and significant background working with [Industry] customers.

Consistently drives sales and brings in new customers with prospecting expertise and persuasive negotiation expertise. History of consistently exceeding quotas [Number]%.

Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge.

Daily Supervisor of office, warehouse and salesman employees. Performance-driven Associate with stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver. Productive Operations Supervisor practiced in business and employee management. Bringing many years of experience overseeing day-to-day activities and production of goods. Decisive leader and strategic problem solver with excellent communication and planning abilities. Highly-qualified Operations Supervisor successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hard-working leader with history of streamlining operations and increasing productivity. Motivated Operations Supervisor possessing excellent vendor relationship and contract manager skills. Well-versed in mentoring and developing high-performing teams to meet organizational goals. Comfortable working with people of all levels coupled with outstanding commercial approach to solving problems and developing business processes. Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments. Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings.

Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact. Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.

Overview

18
18
years of professional experience

Work History

Operations Supervisor

Fedex Ground
Albany, GA
04.2024 - Current
  • Operator of the Unload area of the 317 Albany warehouse.
  • Driven results of fast paced environment.
  • Identified areas of improvement and developed strategies to increase efficiency.
  • Monitored staff performance and provided feedback for improvement.
  • Developed and implemented standard operating procedures to ensure efficient workflow.
  • Ensured compliance with all safety regulations in the workplace.
  • Maintained accurate records of employee attendance and performance reviews.
  • Provided support to other departments as needed to meet organizational goals.
  • Directed employees on how to use equipment properly and safely.
  • Conducted regular meetings with staff members to discuss any issues or concerns they may have had.
  • Supervised warehouse activities such as loading and unloading shipments, picking orders, packing items for shipment.
  • Assisted in the hiring process by conducting interviews and making recommendations for new hires.
  • Trained new employees on proper job functions and company policies and procedures.
  • Performed periodic audits of operational processes in order to identify potential risks or areas of improvement.
  • Trained, mentored and motivated employees to maximize team productivity.
  • Identified areas for improvement and implemented new processes to enhance overall company quality and performance.
  • Recommended solutions related to staffing issues and proposed procedural changes to managers.
  • Participated in subordinates' tasks to facilitate productivity or help overcome difficulties.
  • Developed work schedules according to budgets and workloads, covering priority tasks.
  • Recruited, interviewed and selected employees to fill vacant roles.
  • Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Reviewed reports on employee attendance, productivity and effectiveness to evaluate performance.
  • Guided employees in handling difficult or complex problems.
  • Discussed job performance problems with employees, identifying causes and issues to find solutions.
  • Delegated work to staff, setting priorities and goals.
  • Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
  • Oversaw compliance with safety and quality standards, significantly reducing incident rates.
  • Coordinated with other supervisors, combining group efforts to achieve goals.
  • Conducted regular performance evaluations, providing feedback and development opportunities to staff.
  • Led team of Unload in daily operations, ensuring efficiency and productivity were maintained at optimal levels.
  • Led crisis management efforts, minimizing operational disruptions and maintaining business continuity.
  • Developed and executed operational plans for peak seasons, ensuring scalability and adaptability.
  • Managed daily operations, including scheduling personnel, assigning tasks, and monitoring progress.

Farming Partnership, Salesman

Sho-Lo Farms, Plantation Supply Inc.
Leesburg, GA
11.2009 - 03.2023
  • Educated customers on product features and technical details to highlight benefits.
  • Followed up with customer to identify and resolve service, account or technical issues and maintain satisfaction.
  • Negotiated prices and set up contracts to finalize sales agreements.
  • Managed H2A crew consisting on 5-15 people a day to complete tasks ranging from Pecan Grove development to custom work.
  • Salesman in Ag, Feed and Seed products.
  • Operator of small and big farming equipment.
  • Experience in logistics ranging from loading and delivering truck loads of products.
  • Area of deliver logistics range from Atlanta to Mid Florida.
  • Customer service
  • Calculated production, delivery and installation costs to provide customers with accurate quotes.
  • Conducted site visits to assess needs, demonstrate products and recommend strategic solutions for customer requirements.
  • Identified and capitalized on key business growth opportunities.
  • Liaised with vendors to coordinate delivery schedules and promote customer satisfaction.
  • Generated more than [Number] leads per week and pursued appointment opportunities to convert prospects into new customers.
  • Developed key customer relationships to increase sales.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
  • Presented products and services to prospective and existing customers to meet client needs.
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
  • Fostered relationships with customers to expand customer base and retain business.
  • Monitored customer order process and addressed customer issues.
  • Contacted new and existing customers to outline benefits of products.
  • Demonstrated product features to align with customer needs.
  • Created successful strategies to develop and expand customer sales.
  • Operated as subject matter expert for company regarding interpretation of and compliance with [Type] policies and regulations.
  • Developed targeted lists and new business opportunities, accelerating sales process to achieve results.
  • Improved overall customer purchasing experiences to promote steady revenue.

Delivery Driver, Shipping

Tri County Ag Inc.
Smithville, GA
05.2007 - 10.2009
  • Transported and safely delivered items to prevent damage or loss.
  • Navigated routes with relevant map programs and GPS systems.
  • Handled merchandise in accordance with product handling standards.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Obeyed traffic laws and follow established traffic and transportation procedures.
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
  • Delivered rush merchandise on tight schedules to meet customer targets.
  • Utilized street maps to plan and determine most efficient routes.
  • Loaded trucks and safely secured merchandise to prevent damage during transportation.
  • Notified customers of delays to decrease calls to support.
  • Inspected vehicle and maintained gas, oil and water levels.
  • Verified deliveries against shipping instructions prior to delivering to customers.
  • Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
  • Reviewed and verified invoices and purchase requests to confirm accuracy.
  • Checked shipping papers to determine nature of load and presence of hazardous materials.
  • Organized inventory and coordinated movement between receiving, storage and shipping to facilitate operations.
  • Received, processed and reshelved returned products to facilitate accurate inventory.
  • Obtained required documentation to process shipments and support movement.
  • Tagged and stored product inventory in correct areas and locations.
  • Reviewed and followed pick sheets to prepare, pack and scan orders.
  • Organized storage areas to maximize movement and minimize labor.
  • Compared shipment contents with paperwork to support inventory accuracy and records management.

Education

High School Diploma -

Terrell Academy
Dawson, GA
05.2007

Some College (No Degree) -

Darton State College, Athens Tech
Albany, GA, Athens, Ga

Skills

  • Sales and marketing strategies
  • Lead generation
  • Product and service knowledge
  • Sales closing
  • Territory sales
  • Inside and outside sales
  • Relationship selling
  • On-site product demonstrations
  • Product management and pricing
  • Key account generation
  • Customer needs assessment
  • Strategy development
  • Negotiation Tactics
  • Hunter/farmer sales strategies
  • [Industry] knowledge
  • Territory growth
  • Customer retention abilities
  • Client account management
  • Product merchandising and distribution
  • Account management
  • Product merchandising
  • Sales development
  • Personnel training
  • Employee management and supervising for tasks office, sales and warehouse tasks
  • Verbal and Written Communication
  • Performance Evaluations
  • Campaign Performance Tracking
  • Team Recruiting and Hiring
  • Complex Problem Solving
  • Strategic Planning and Alignment
  • Training and Onboarding
  • Relationship Building
  • Detail-Oriented
  • Microsoft Office
  • Staff Monitoring
  • Conflict Resolution
  • Decision Making
  • Root Cause Analysis

Timeline

Operations Supervisor

Fedex Ground
04.2024 - Current

Farming Partnership, Salesman

Sho-Lo Farms, Plantation Supply Inc.
11.2009 - 03.2023

Delivery Driver, Shipping

Tri County Ag Inc.
05.2007 - 10.2009

High School Diploma -

Terrell Academy

Some College (No Degree) -

Darton State College, Athens Tech
Rylan Sholar