Rylan Wiedman
Van Meter,IA
Summary
Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Customer Service Representative
Fleet Farm
Cedar Falls, IA
10.2024 - Current
- Answered customer inquiries via phone, email, and chat.
- Provided exceptional customer service to ensure customer satisfaction.
- Supported sales team members to drive growth and development.
- Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
- Provided excellent customer service to resolve customer complaints in a timely manner.
Aisles Online
HyVee
Cedar Falls, IA
09.2023 - 05.2024
- Evaluated store performance and incorporated feedback to implement improvement plans.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Recovered and organized stock throughout each shift to keep racks customer-ready.
- Trained, managed and motivated employees to promote professional skill development.
- Worked with management to quickly replenish low or out-of-stock items.
- Greeted customers promptly to engage and assist with apparel needs.
Education
Some College (No Degree) - Economics, Business Analytics, Finance
University of Northern Iowa
Cedar Falls, IASkills
- Creative problem solving
- Money handling
- Store maintenance
- Microsoft Excel
- Retail store support
- Customer service
- Time management
Certification
- Excel Certification
Timeline
Customer Service Representative
Fleet Farm
10.2024 - Current
Aisles Online
HyVee
09.2023 - 05.2024
Some College (No Degree) - Economics, Business Analytics, Finance
University of Northern Iowa
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