Ryland Brown
Burlington,NC
Summary
Accomplished Install Manager at Stone Services, adept in workflow optimization and leveraging high-efficiency HVAC technologies, including AI. Excelled in supervising teams, ensuring safety, and maintaining a 98% success rate in equipment diagnostics. Skilled in educational advancements and customer relations, showcasing exceptional scheduling coordination and technical proficiency.
Overview
3
3
years of professional experience
Work History
Install Manager
Stone Services
05.2023 - Current
- Install manager working with commercial and residential properties
- Trained and supervised employees
- Met with inspectors and contractors
- Completed routine inspections and maintenance independently.
- Worked with hand tools, power drills, multi-meters, watt-meters, and latest technology relating to the field
- Utilized software to maintain and update customer information, repair logs and inventory
- Participated in educational opportunities, maintaining working knowledge of company network and reading technical publications
- Maintained a 98% success rate in diagnosing and resolving HVAC equipment issues, minimizing downtime.
Crew Leader
Quality Landscapes NC Inc.
08.2021 - 05.2023
- Operated heavy machinery: Trackhoe, Tractor, Skid-steer, and dozers.
- Utilized equipment related to plumbing and electrical.
- Completed tasks in the field of plumbing and electrical.
- Trained employees in time management and proper ways to complete job duties.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and promptly addressing potential hazards.
- Monitored team members to verify work quality and address concerns.
- Served as the primary point of contact between crew members and upper management, relaying important information as necessary.
Education
Associate of Applied Science - Heating, Air Conditioning, And Refrigeration Installation And Repair
Alamance Community College
Graham, NC05.2023
Skills
- Educated and trained on variable speed equipment
- Trained on high efficiency furnaces and air conditioning equipment
- Trained on GEO-thermal high efficiency equipment
- Trained on commercial and residential units
- Trained on high efficiency using multiple software and firmware types, and AI technology
- Trained to do site inspections
- Scheduling coordination
- Workflow optimization
- Educated in OSHA requirements
Languages
Chinese (Mandarin)
Limited Working
Spanish
Limited Working
Timeline
Install Manager
Stone Services
05.2023 - Current
Crew Leader
Quality Landscapes NC Inc.
08.2021 - 05.2023
Associate of Applied Science - Heating, Air Conditioning, And Refrigeration Installation And Repair
Alamance Community College
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