Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ryland Shaw

La Crosse

Summary

Friendly and dependable team member with experience in fast-paced customer service roles, including a hostess at Texas Roadhouse and a cashier at Target. Skilled in multitasking, clear communication, and creating a positive guest experience. Eager to learn barista skills and contribute to a welcoming, efficient café environment. Reliable, adaptable, and passionate about delivering excellent service.

Overview

3
3
years of professional experience

Work History

Before and After School Care Assistant

Trinity Academy of Hudson
Hudson
04.2022 - 06.2024
  • Maintained cleanliness of facility by wiping down surfaces, washing dishes, sweeping floors.
  • Helped children with homework assignments as needed.
  • Assisted in the preparation of nutritious snacks and meals for children attending before and after school care program.
  • Demonstrated good problem-solving skills when dealing with challenging behaviors from students.
  • Supervised students during outdoor playtime, ensuring safety regulations were followed.
  • Organized age-appropriate activities to keep the kids engaged and entertained.

Cashier

Target
Hudson
11.2021 - 01.2022
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Maintained current knowledge of store promotions to highlight sales to customers.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Helped with purchases and signed customers up for rewards program.

Restaurant Hostess

Texas Roadhouse
Woodbury
05.2021 - 11.2021
  • Restocked condiments, silverware, napkins, tablecloths. as needed.
  • Managed reservations, waitlists, and special requests for large parties.
  • Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
  • Greeted customers and escorted them to their tables.
  • Completed daily side work tasks assigned by management such as rolling silverware or folding napkins.
  • Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.

Education

Some College (No Degree) - Psychology

University of Wisconsin, La Crosse
La Crosse, WI

Skills

  • Customer service
  • Multitasking and organization
  • Cash register operation
  • Active listener
  • Solid problem solver
  • Cooperative and reliable team member

Timeline

Before and After School Care Assistant

Trinity Academy of Hudson
04.2022 - 06.2024

Cashier

Target
11.2021 - 01.2022

Restaurant Hostess

Texas Roadhouse
05.2021 - 11.2021

Some College (No Degree) - Psychology

University of Wisconsin, La Crosse

Similar Profiles

CREATE PROFILE