Looking for a position with an organization where I can utilize my creativity, excellent customer service skills, and administrative skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Team Lead
MOD Pizza
11.2023 - Current
Trained new team members by relaying information on company procedures and safety requirements.
Handled cash transactions and balanced a cash register.
Collected, arranged, and input information into database system.
Prepared food in an efficient manner, adhering to company policy and food safety regulations.
Worked different stations to provide optimal coverage and meet production goals.
Delivery Driver
Grubsouth & Doordash
11.2020 - Current
Maintaining excellent driving skills, communication skills, and customer service skills while delivering food orders in a timely manner
Manager
Native Floral
06.2023 - 10.2023
Cross-trained existing employees to maximize team agility and performance.
Oversaw inventory management, optimizing stock levels, and reducing waste.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Freelance Data Entry Clerk
Upwork
11.2022 - 05.2023
Transferred data from client’s software into computer files or database systems using keyboards, data recorders or optical scanners, typed in data provided directly from clients
Created spreadsheets with large numbers of figures without mistakes, verified data by comparing it to source documents
Entered data into various computer systems accurately using Microsoft Office Suite.
Retail Associate
Dollar General
06.2020 - 11.2020
Greeted customers and handled all cash/credit transactions; restocked shelves, racks and bins with latest merchandise and changed signage to promote special items
Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment; maintained friendly, outgoing and customer-focused demeanor
Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
Retail Associate
Sally Beauty Supply
07.2018 - 11.2018
Greeted customers and handled all cash/credit transactions
Answered phone calls with professional and knowledgeable responses
Listened to customer needs to identify and recommend best product selections
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items
Library Aide/Clerk
Athens-Limestone Public Library
02.2017 - 09.2017
Assisted patrons with PC's and locating library materials
Helped teens and children with various library programs and activities, managed and collected overdue book fees
Assisted in organizing library events, organized and shelved books, cleaned and maintained library
Completed clerical duties
Education
GED -
Calhoun Community College
Decatur, AL
05.2018
Skills
Customer focus
Coaching and mentoring
Cash handling
Staff training
Certification
Completed the Alabama Ready To Work course and received National Career Readiness Certification
Timeline
Team Lead
MOD Pizza
11.2023 - Current
Manager
Native Floral
06.2023 - 10.2023
Freelance Data Entry Clerk
Upwork
11.2022 - 05.2023
Delivery Driver
Grubsouth & Doordash
11.2020 - Current
Retail Associate
Dollar General
06.2020 - 11.2020
Retail Associate
Sally Beauty Supply
07.2018 - 11.2018
Library Aide/Clerk
Athens-Limestone Public Library
02.2017 - 09.2017
GED -
Calhoun Community College
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