Rylanda Powell
Palm Coast,FL
Summary
Results-oriented leader driving revenue enhancement and optimizing business performance for multimillion-dollar organizations. Expertise in healthcare management with a track record of success in ALF and SNF clinical and administrative oversight. Proven ability to manage multiple projects concurrently while delivering exceptional outcomes. Skilled in process improvement, people management, and cross-functional collaboration across diverse industries. Seeking an opportunity to leverage my multifaceted skill set and drive transformative growth for your organization.
Overview
9
9
years of professional experience
Work History
Executive Director
ALBA COURT RESIDENCES and Adult Daycare
12.2021 - Current
- Responsible for all operations, acting as contact for all staff, residents, prospects, community organizations, government agencies and the public
- Hands on leader who supervises, directs, and motivates community staff
- Provides direct resident care as needed
- Fills in at various positions as needed to cover staffing shortages
- Maintains high degree of resident satisfaction and retention through consistent delivery of high quality services
- Provides leadership for staff and residents to include pro-actively solving problems and resolving issues with support from district leaders
- Administers annual resident satisfaction survey
- In conjunction with regional operations, executes annual operating and capital budgets
- Aggressively anticipates and minimizes negative budget variances and deficits
- Meets and exceeds budget occupancy goals for the property
- Continually explores means of revenue enhancement and expense reduction
- Hires, trains, disciplines and terminates employees in accordance with company policies
- Reviews hires, promotions, disciplinary actions and termination of employment of associates ensuring consistency in the selection and retention of quality associates
- Ensures buildings, grounds and property are up to company standards through the oversight of preventative maintenance systems and programs, and frequent inspections that meet company standards of excellence
- Maintains current departmental policies, procedures, and licenses in accordance with company
- Federal, State, and local requirements
- Fosters creativity among staff to deliver the highest quality and best services to residents
- Acts as a member of Resident Counsel
- Develops and maintains a positive image within the local community
- Becomes active in social and civic affairs of the local community
- Represents the community and the company to governmental agencies, professional organizations, community groups and other appropriate public agencies/groups
- Utilizes approved sales and marketing activities and strategies to maximize occupancy
- Assists in developing and conducting service plan reviews, as required by state codes, with appropriate resident care team members and resident families, which maintains the personal dignity of residents
- Oversees the resident admission process, healthcare management and maintenance of resident documentation to ensure compliance with company policy and state regulations
Executive Director/ Administrator/Risk officer/ Regional
Deerwood Place ALF/ Kane Financial services
02.2019 - 01.2022
- Responsible for all operations, acting as contact for all staff, residents, prospects, community organizations, government agencies and the public
- Administrator on record at Deerwood Place in Jacksonville, however oversaw 3 ALF’s for this company in Florida during this time
- Hands on leader who supervises, directs, and motivates community staff
- Provides direct resident care as needed
- Fills in at various positions as needed to cover staffing shortages
- Maintains high degree of resident satisfaction and retention through consistent delivery of high quality services
- Provides leadership for staff and residents to include pro-actively solving problems and resolving issues with support from district leaders
- Administers annual resident satisfaction survey
- In conjunction with regional operations, executes annual operating and capital budgets
- Aggressively anticipates and minimizes negative budget variances and deficits
- Meets and exceeds budget occupancy goals for the property
- Continually explores means of revenue enhancement and expense reduction
- Hires, trains, disciplines and terminates employees in accordance with company policies
- Reviews hires, promotions, disciplinary actions and termination of employment of associates ensuring consistency in the selection and retention of quality associates
- Ensures buildings, grounds and property are up to company standards through the oversight of preventative maintenance systems and programs, and frequent inspections that meet company standards of excellence
- Maintains current departmental policies, procedures, and licenses in accordance with company
- Federal, State, and local requirements
- Fosters creativity among staff to deliver the highest quality and best services to residents
- Acts as a member of Resident Counsel
- Develops and maintains a positive image within the local community
- Becomes active in social and civic affairs of the local community
- Represents the community and the company to governmental agencies, professional organizations, community groups and other appropriate public agencies/groups
- Utilizes approved sales and marketing activities and strategies to maximize occupancy
- Assists in developing and conducting service plan reviews, as required by state codes, with appropriate resident care team members and resident families, which maintains the personal dignity of residents
- Oversees the resident admission process, healthcare management and maintenance of resident documentation to ensure compliance with company policy and state regulations
- Increased census development by 30 residents in first 6 months employed
- Acted as the Business development director while managing operations and nursing components of the facility
- Improved deficiencies within the facility
- Made facility profitable after years of having negative expenses to revenues.
Director of Resident Care / Director of Assisted Living
Five Star Senior Living
05.2017 - 02.2019
- Responsible to lead and direct the overall operations of the Community in accordance with resident's needs, government regulations, and policies and procedures
- Maintain excellent service quality, high occupancy, and meet the financial goals within the established budgetary guidelines
- Communicate effectively with residents, families, staff, community officials, and State hospitals
- Honest, fair, dependable, respect confidentiality and the rights and privacy of residents.Ensure census expectations are met and resident admission documentation is completed in a timely manner
- Oversee the recruitment and retention of qualified staff
- Provide staff with opportunities for ongoing training and education
- Conduct management and staff meetings
- Motivate employees and promote positive employee relations
- Oversee the community budget, providing guidance and training to department heads
- Monitor community operations and prepare quality review audits
- Prepare daily, weekly, and monthly reports
- Foster community outreach and education
- Resolve resident, family member or staff issues
- Oversee the building and grounds
- Serve as the leader of a business unit with responsibilities extending to financial, operations/physical plant management and Human Resources, while simultaneously overseeing all aspects of revenue generation associated with the efforts of the sales and marketing team
- Responsible for all operations, acting as contact for all staff, residents, prospects, community organizations, government agencies and the public
- Supervises, directs, and motivates community staff
- Maintains high degree of resident satisfaction and retention through consistent delivery of high quality services
- Provides leadership for staff and residents to include pro-actively solving problems and resolving issues with support from district leaders
- Hires, trains, disciplines and terminates employees in accordance with company policies
- Reviews hires, promotions, disciplinary actions and termination of employment of associates ensuring consistency in the selection and retention of quality associates
- Ensures buildings, grounds and property are up to company standards through the oversight of preventative maintenance systems and programs, and frequent inspections that meet company standards of excellence
- Maintains current departmental policies, procedures, and licenses in accordance with company, Federal
- State, and local requirements
- Develops and maintains a positive image within the local community
- Active in social and civic affairs the local community
- Represents the community and the company to governmental agencies, professional organizations, community groups and other appropriate public agencies/groups
- Utilizes approved sales and marketing activities and strategies to maximize occupancy
- Conducts service plan reviews, as required by state codes, with appropriate resident care team members and resident families, which maintains the personal dignity of residents
- Supervises the maintenance of resident charts and reviews documentation performed by resident care staff
- Oversees the resident admission process, healthcare management and maintenance of resident documentation to ensure compliance with company policy and state regulations
- Oversees the healthcare management of all residents in accordance with company policy and state regulations
- Oversees the adherence to company policy regarding administration of medication
- Assists nursing personnel in staff training and ensures frequent audits are performed on medication sheets.
Unit Manager
L.P.N. Ponce Therapy Care Center
10.2014 - 05.2017
- Administers nursing care in a long-term care environment under the supervision of a registered nurse
- Participated in the delivery and evaluation of patient care
- Ensuredthe health, comfort, and safety of patients according to facility guidelines
- Familiar with standard concepts, practices, and procedures within the field
- Relied on experience and judgment to plan and accomplish goals
- Performs a variety of tasks
- A certain degree of creativity and latitude is also required.
Education
Bachelor's degree - Psychology
University of Central Florida
Orlando, FLCore Healthcare Administration - Business
University of South Florida
Tampa, FL09.2018
Associate Degree In Nursing - Licensed Practical Nurse
FIRST COAST TECHNICAL COLLEGE
Saint Augustine, FL06.2014
High School Diploma -
Columbia Senior High School
Maplewood, NJ2007
Skills
- Skills Used
- Knowledge of medical terminology
- Interpersonal/human relations skills
- Customer service skills
- Ability to maintain schedules
- Ability to maintain confidentiality
- Ability to exert physical effort, standing, lifting, and carrying materials or equipment
- Ability to file and retrieve information
- Ability to respond to questions in a tactful and professional manner
- Ability/willingness to adhere to the established departmental service standards
- Installed Sales Coordinator Lowes, Palm coast, Fl US 06/2007 - 10/2014
- Responsibilities
- Contact customers Order management Manage installation companies and their employees Manage
- Lowes employees Coordinate installed sales with customers and installers Sell, reorder and verify
- Product Track product with vendors and manufacturing companies Permitting for exterior projects
- Paperwork, computer work, and providing excellent customer service
- Skills
- Human Resources
- Marketing
- Outlook
- Recruiting
- Scheduling
- Sales
- Word
- Training
- Management
- Payroll
- Medical Terminology
- Microsoft Office
- Time Management
- Typing
- Filing
- Quickbooks
- Powerpoint
- Leadership
- Administrative experience
- Bookkeeping
- Microsoft Excel
- Accounts payable
- Healthcare Management
- Nursing
- Order Management System
- Process Improvement
- Medication Administration
- Office Management
- Certifications and Licenses
- ALF core training
- September 2017 to Present
- Assessments
- Management & leadership skills: Planning & execution — Proficient
- November 2022
- Planning and managing resources to accomplish organizational goals
- Full results: Proficient
- Management & leadership skills: Impact & influence — Proficient
- Choosing the most effective strategy to inspire and influence others to meet business objectives
- Project timeline management — Proficient
- May 2021
- Prioritizing and allocating time to effectively achieve project deliverables
- Supervisory skills: Motivating & assessing employees — Proficient
- Motivating others to achieve objectives and identifying improvements or corrective actions
- Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued
- Development in any professional field
- Policy and Procedure Adherence
- Client Service
- Coaching and Counseling
- Resident Satisfaction
- Financial Management
- Media Relations
- Business Planning
- Training and Development
- Business Administration
- Public Speaking
- Focus Group Facilitation
- Profit and Loss Statements
- Program Monitoring
- Training Methods
- Social Work
- Team Bonding
- Team Leadership
- Member Databases
- Senior Living Management
- Outreach Programs
- Resident Engagement
- Regulatory Compliance
- Speech Writing
- Risk and Mitigation Analysis
- Communications Strategies
- Program Leadership
- Leadership Development
- Third-Party Contracts
- Raising Capital
- Budgeting and Financial Management
- Performance Feedback
- Report Compilation
- Articulate Communication
- Project Management
- Accounts Payable and Accounts Receivable
- People and Culture
- Fundraising Campaigns
- Adaptable and Flexible
- Strategic Direction
- Effective Communicator and Public Speaker
- Board of Directors Support
- Continuous Quality Improvement (CQI)
- Profit Growth Strategies
- Corporate Strategy and Development
- Board Oversight
- Cost Savings
- Sales Growth
- Results Orientation
- Inventory Accuracy
- Management Team Leadership
- Driving Revenue
- Develop Business Structures
- Interdepartmental Partnerships
- Mission and Vision
- Defining Company Vision
- Executive Leadership
- Rehabilitative Nursing
- Regulatory and Statutory Compliance
- Approachable and Outgoing
- Project Oversight
- Advertising Initiatives
- Improve Policies
- Fundraising Coordination
- Human Resource Information System (HRIS)
- Corrective Actions
- Build Revenue Streams
- Assisted Living
- Performance Optimization Strategies
- Quality Control Planning
- Balanced Work Ethic
- Analytical and Critical Thinker
- Manage Programs
- Improving Client Satisfaction
- Strategize Plans
- Submission Coordination
- Negotiation
- Staffing
- Consulting
- Innovative and Visionary
Additional Information
- Willing to relocate: Anywhere
Timeline
Executive Director
ALBA COURT RESIDENCES and Adult Daycare
12.2021 - Current
Executive Director/ Administrator/Risk officer/ Regional
Deerwood Place ALF/ Kane Financial services
02.2019 - 01.2022
Director of Resident Care / Director of Assisted Living
Five Star Senior Living
05.2017 - 02.2019
Unit Manager
L.P.N. Ponce Therapy Care Center
10.2014 - 05.2017
Bachelor's degree - Psychology
University of Central Florida
Core Healthcare Administration - Business
University of South Florida
Associate Degree In Nursing - Licensed Practical Nurse
FIRST COAST TECHNICAL COLLEGE
High School Diploma -
Columbia Senior High School
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