Ryleagh Bralick
Colorado Springs,CO
Summary
Versatile and dynamic professional with a proven track record seeking to expand skills and contribute to the success of a company. Recognized for strong work ethic, attention to detail, and excellent interpersonal skills. Skilled in Microsoft Office Suite and data analysis with a strong orientation to customer service and problem solving. Eager to apply organizational abilities to support team goals and nurture professional growth.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
Manitou Pool and Fitness Center
Colorado Springs
04.2024 - Current
- Redesigned Standard Operating Procedure documents to ensure better workflow for the facility
- Learned CRM and POS software quickly and proficiently in order to train others
- Responsible for fielding all questions from customers and navigating problems in a fast-paced environment
- Maintain large scale SQL, Excel, and RecDesk databases with sensitive customer information
Behavior Technician
Keystone Achievements
Colorado Springs, CO
10.2023 - 02.2024
- Provided direct behavioral intervention services to children with autism spectrum disorder and other developmental disabilities.
- Conducted functional assessments, collected data, and implemented behavior plans based on assessments.
- Maintained detailed records of sessions including progress notes, daily logs, incident reports and program updates.
Billing Specialist
Charter Communications
Colorado Springs
08.2022 - 01.2024
- Developed customized reports for management, providing valuable insights into trends, anomalies, and opportunities for improvement in the billing process
- Researched and resolved billing discrepancies to enable accurate billing
- Increased sales revenue by building strong rapport with customers and recommending appropriate services based on their needs
Unity Developer
Crafting Heroes
Colorado Springs
08.2021 - 05.2022
- Designed and built an Augmented Reality Museum experience using the Unity game engine
- Streamlined development processes for increased efficiency and reduced project timelines
- Collaborated within a small team to brainstorm and manage logistical aspects of large scale projects
- Successfully showcased the culmination of our efforts at the 3th annual International Space Symposium
Education
Some College (No Degree) - General Studies
Pikes Peak State College
Colorado SpringsSkills
- Problem-solving skills
- Basic accounting
- Accounts receivable expertise
- Data entry proficiency
- Time management abilities
- Stress Management
- Emotional Intelligence
Affiliations
2024 City commissioned painter, 3x2" sculpture, acrylic paint
Timeline
Front Desk Receptionist
Manitou Pool and Fitness Center
04.2024 - Current
Behavior Technician
Keystone Achievements
10.2023 - 02.2024
Billing Specialist
Charter Communications
08.2022 - 01.2024
Unity Developer
Crafting Heroes
08.2021 - 05.2022
Some College (No Degree) - General Studies
Pikes Peak State College
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