Customer-savvy baker accustomed to demanding work with little downtime. Dedicated team player with demonstrated training and problem-solving abilities. Excellent interpersonal and time management skills.
Overview
2
2
years of professional experience
2
2
years of post-secondary education
Work History
Baker/Crew Shift Leader
Crumble Cookies
05.2023 - 11.2024
Produced consistently high-quality baked goods for customers.
Complied with health and safety codes to protect staff and customers.
Operated and maintained bakery equipment, including ovens and mixers.
Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
Collaborated with team members to complete tasks and maintain smooth running of bakery.
Collaborated with team members to complete large orders for special events, ensuring timely delivery and client satisfaction.
Reduced waste and increased efficiency by accurately measuring ingredients and closely monitoring baking processes.
Managed customer service operations, including taking orders and resolving complaints.
Operated cash registers and processed payments accurately.
Optimized workflow processes to reduce downtime between tasks while maintaining consistent quality standards.
Provided excellent customer service, answering questions about products and offering personalized recommendations based on individual preferences.
Trained and supervised new employees on bakery operations and procedures.
Increased customer satisfaction with friendly and efficient service.