Adept at fostering strong relationships and excelling in fast-paced environments, I leveraged my problem-solving and multitasking skills at Lifestyle Wellness Center and other establishments to enhance guest satisfaction and operational efficiency. My background in hospitality, combined with a proven track record in cash handling and customer service, positions me as a valuable asset to any team.
Overview
2
2
years of professional experience
Work History
Front Desk Assistant
Lifestyle Wellness Center
06.2024 - Current
Delivered timely assistance to resolve customer concerns.
Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Maintained a professional and welcoming front desk area, setting a positive first impression for guests.
Maximized workflow continuity during busy periods utilizing multitasking capabilities.
Handled payment and bill processing, change giving and payment collecting for guests.
Answered multi-line phone system and enthusiastically greeted callers.
Developed and maintained positive relationships with guests for satisfaction.
Had to adapt to a fast pace work environment
Wait Staff Member
Mary Dean’s
10.2023 - 01.2024
Assisted in food preparation as directed while following instructions to meet specific dietary needs.
Explained menu items and preparation methods to provide high level of customer service and promote dining atmosphere.
Maintained operational readiness by keeping supplies and equipment fully stocked.
Sales Associate
Lace and Grace Bridal Boutique
11.2023 - 06.2024
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Fostered strong client ties, resulting in increased repeat transactions.
Prepared merchandise for sales floor by pricing or tagging.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Wait Staff Member
The Silver Spurr
05.2023 - 10.2023
Sustained orderly surroundings in dining space to enhance customer experience.
Strengthened client relationships by ensuring consistent rapport.
Minimized wait times by quickly seating guests during peak hours, improving overall customer experience.
Executed table resetting processes by implementing techniques such as proper napkin foldings and regular condiment refills.
Served food and beverages promptly with focused attention to customer needs.
Processed orders and sent to kitchen employees for preparation.