Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Rylee Anderson

Avon,IN

Summary

Versatile and results-oriented, I excelled in management positions through strong leadership and attention to detail. Through my servant leadership and strong communication, I was able to foster positive team dynamics and elevate guest experiences. I am committed to learning, growing, and achieving excellence in all I do.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Manager

Lou Malnatis Pizzeria
Avon, IN
12.2022 - 03.2025
  • Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
  • Monitored stock levels of ingredients to ensure timely delivery of fresh produce.
  • Maintained safe working and guest environment to reduce risk of injury and accidents.
  • Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
  • Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
  • Adhered to all health department regulations regarding food storage and preparation.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
  • Resolved and investigated complaints regarding service, food quality and accommodations.
  • Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
  • Enforced sanitary practices for food handling, general cleanliness, and maintenance of kitchen areas.
  • Performed regular maintenance checks on equipment to ensure proper functioning.
  • Trained new employees to perform duties.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Delegated work to staff, setting priorities and goals.

Shift Manager

Taco Bell
Avon, IN
07.2020 - 11.2022
  • Documented receipts, employee hours and inventory movement.
  • Ensured compliance with health and safety regulations.
  • Assisted in resolving escalated customer service issues in a timely manner.
  • Coached employees on interactions with customers to drive exceptional service.
  • Resolved conflicts between staff members in a professional manner.
  • Observed and monitored utilization of equipment.
  • Developed and maintained positive working relationships with staff, customers, and vendors.
  • Evaluated and assessed personnel to identify potential candidates for promotion.
  • Responded quickly and effectively to emergency situations as they arose.
  • Assigned tasks to employees and monitored productivity, performance and task completion.
  • Recommended opportunities for growth and advancement to motivate employees.
  • Maintained cleanliness and organization of work area.
  • Positioned skilled staff in key areas throughout shift to optimize productivity.
  • Communicated with other shift managers to facilitate continuum of customer service.
  • Helped employees accomplish tasks during peak periods.

Sales Associate

TJX Companies
Plainfield, IN
02.2018 - 07.2020
  • Provided information about merchandise, policies and sales to customers.
  • Participated in ongoing training to enhance job skills and knowledge.
  • Inspected garments for damages and reported any issues to management.
  • Greeted patrons upon entrance and led to available fitting rooms.
  • Ensured all products were accurately tagged with price tags before displaying them on shelves.
  • Organized unwanted merchandise and restocked on racks and shelves.
  • Adhered to safety guidelines when handling merchandise within the fitting room area.
  • Maintained a clean and inviting atmosphere in the fitting room area.
  • Provided excellent customer service by answering questions about merchandise or store policies.

Education

High School Diploma -

Avon High School
Avon, Indiana
05-2020

Some College (No Degree) - Criminology

Ball State University
Muncie, IN

Skills

  • Inventory management
  • Vendor relations
  • Regulatory compliance
  • Employee training
  • Food safety
  • Budget management
  • Customer service
  • Conflict resolution
  • Cash handling
  • Shift scheduling
  • Staff recruitment
  • Sanitation practices
  • Communication skills
  • Change management
  • Coaching and mentoring
  • Clear communication
  • Employee onboarding
  • Time management
  • Team leadership
  • Safety procedures
  • Staff management
  • Decision-making
  • Task delegation
  • Policy implementation
  • Work prioritization
  • Equipment maintenance
  • Guest relations
  • Organizational skills

Certification

  • ServSafe Allergen Certificate
  • ServSafe Food Handling Certificate
  • Licensed to serve liquor in Indiana

Timeline

Manager

Lou Malnatis Pizzeria
12.2022 - 03.2025

Shift Manager

Taco Bell
07.2020 - 11.2022

Sales Associate

TJX Companies
02.2018 - 07.2020

High School Diploma -

Avon High School

Some College (No Degree) - Criminology

Ball State University

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Rylee Anderson