Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

RYLEE AYERS

CHINO

Summary

Innovative leader with extensive expertise in driving strategic growth and spearheading transformative projects. Leverages a deep understanding of industry trends to develop forward-thinking solutions that propel organizational success. Committed to fostering collaborative environments that inspire teams to achieve ambitious goals.

Overview

4
years of professional experience

Work History

Petco

SOLUTIONS LEADER ON DUTY
12.2023 - 10.2024

Job overview

  • Led solution implementation, driving customer satisfaction and operational efficiency. Resolved complex issues, enhancing team performance and store metrics.
  • Fostered teamwork among staff, ensuring seamless operations. Mentored new hires, improving onboarding process and reducing training time.
  • Implemented creative solutions to streamline inventory management. Introduced new customer service techniques, boosting loyalty and repeat business.
  • Analyzed sales trends to optimize product placement and promotions. Utilized data-driven insights to enhance store performance and revenue.
  • Provided exceptional customer support, addressing concerns promptly. Maintained a positive work environment, improving staff retention and morale.
  • Pioneered creative inventory management solutions, streamlining operations and enhancing product availability for customers.

Starbucks

BARISTA/SHIFT SUPERVISOR
03.2021 - 12.2023

Job overview

  • Led dynamic team in fast-paced cafe, enhancing customer satisfaction through personalized service and efficient operations management.
  • Streamlined inventory processes, reducing waste and improving cost-efficiency while maintaining high-quality beverage standards.
  • Fostered positive team environment, mentoring new hires and promoting cross-training to ensure seamless shift coverage and operations.
  • Implemented creative upselling strategies, boosting average transaction value and contributing to store's revenue growth targets.
  • Maintained meticulous adherence to food safety protocols and brand standards, ensuring consistent product quality and customer experience.
  • Optimized inventory management, reducing waste and enhancing cost-efficiency while maintaining premium beverage quality standards.

Albertsons

COURTESY CLERK/GM CLERK
10.2020 - 04.2021

Job overview

  • Streamlined checkout process, enhancing customer satisfaction. Maintained store cleanliness, ensuring a welcoming environment. Assisted with inventory management, improving stock accuracy.
  • Meticulously organized product displays, boosting visual appeal. Executed precise cash handling procedures, minimizing errors. Implemented efficient bagging techniques, optimizing checkout speed.
  • Fostered teamwork in restocking efforts, increasing efficiency. Coordinated with departments to resolve customer inquiries promptly. Supported colleagues during peak hours, maintaining service quality.
  • Reduced customer wait times through proactive lane management. Improved cart retrieval system, enhancing parking lot safety. Contributed to loss prevention efforts, decreasing shrinkage.

Education

Don Lugo High School
Chino, CA

High School Diploma
05.2020

University Overview

  • Graduated with a 3.1 GPA, on Principal's Honor Roll for entirety of senior year, and participated in AVID.
  • GPA: 3.1 GPA

Skills

  • Visual Merchandising, Customer Engagement, Data Analysis, Team Leadership, Conflict Resolution, Sales Strategy, Customer Retention, Food Safety Compliance, Operational Efficiency, Customer Insights
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Timeline

SOLUTIONS LEADER ON DUTY
Petco
12.2023 - 10.2024
BARISTA/SHIFT SUPERVISOR
Starbucks
03.2021 - 12.2023
COURTESY CLERK/GM CLERK
Albertsons
10.2020 - 04.2021
Don Lugo High School
High School Diploma

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RYLEE AYERS