Summary
Overview
Work History
Education
Skills
Languages
Timeline
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NICHOLAS PETIT

Fall River,MA

Summary

Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.

Overview

11
11
years of professional experience

Work History

Landscape Foreman

Forever Green Landscaping
East Providence, RI
03.2023 - Current
  • I started as a crew member and was promoted to foreman.
  • Provided direction to crew members to ensure safety regulations were followed.
  • Evaluated performance of crew members regularly and provided feedback as needed.
  • Ordered supplies needed for various landscaping tasks as required.
  • Resolved customer complaints in a timely manner while maintaining excellent customer service relations.
  • Provided guidance to team members regarding proper techniques when performing various landscaping tasks.
  • Duties included daily time sheets, driving a commercial truck with 14-foot and 12-foot trailers attached, weekly lawn maintenance for 80-plus clients, and spring and fall cleanups, as well as trimming bushes and shrubs, tree and bush removal, bed maintenance, and de-weeding,mulch & grass seed,operation of zero-turn mowers, as well as walk-behind mowers, backpack blowers, chainsaws, string trimmers, hedge trimmers, and all hand tools associated with landscaping.
  • Inspected malfunctioning equipment and troubleshot issues, returning tools to operation.
  • Sprayed pesticides and applied fertilizer as needed.
  • Effectively manage a crew of up to 5 people

General Manager

Planet Fitness
Fairhaven, MA
03.2021 - Current
  • #1 Club in Black Card Sales percentage four months running in a Franchise of 54 Gyms August-November of 2021
  • Received Three Core Awards for Leadership Excellence
  • Maintain a consistent 80% or greater Black Card percentage month to month
  • Consistent 14% percent or greater performance above expectation month to month
  • 26.8% Growth Overall from previous historical figures at the Fairhaven location with my team
  • Trained employees on general procedures, gym rules and duties..
  • Set and managed employee work schedules for coverage in assigned areas.
  • Developed sales strategies and coached staff on selling tactics to maintain high percentage of membership enrollments.
  • Reviewed stock counts and ordered items to control inventory.
  • Managed Personal Trainer schedule and stayed within budgeted non-session hours.
  • Interviewed and hired gym staff for various roles.
  • Managed payroll for organization of 10+ personnel

Materials Coordinator

Whirlpool Corporation
Fall River, MA
01.2018 - 10.2020
  • Coached, motivated and supervised 4-person team of warehouse professionals
  • Collaborated with project managers to assess schedules and materials requirements in order to support operational needs
  • Documented production volume, materials consumption and quality issues in G Suite & Excel to keep management well-informed and support proactive planning
  • Consulted with department supervisors and Production teams to evaluate needs and discuss corrective actions for individual concerns
  • Directed the receiving and storage of incoming supplies
  • Set up delivery of materials to arrive in time for production start date
  • Assessed current inventories and brought in supplies to keep stock within optimal levels for expected demands
  • Transported, loaded, unloaded and stacked materials
  • Performed inventory cycle counts on daily basis and recorded information in G Suite
  • SAP trained and proficient
  • Operated forklifts and other transportation vehicles to move merchandise to and from target destinations
  • Collaborated in team environment to maintain high levels of productivity
  • Created standard labeling system for the entire NOVO production line as well as the stockroom to ensure material accuracy

Problem Solving Process Manager

Supported, Solver / Amazon Fulfillment Center
Fall River, MA
02.2014 - 12.2017
  • Expert problem solver in all facets of outbound pack singles and multis operations; including CPTS, drop zone processes, trouble tickets, and other job functions
  • Cross trained in multiple outbound process paths including pack singles/multis, BOD, and Slam
  • Successfully trained 5 employees in problems solve functions
  • Conveyor Jam Clear certified
  • Demonstrated an ability to lead a team and meet deadlines under extreme pressure
  • Demonstrated an ability to manage time effectively and complete all required tasks
  • Improved inventory out of location (IOL) by 30-50% by the end of each shift
  • Consistent track record of no overdue shipments

Education

Information Technology

Bristol Community College
Fall River, MA
08-2026

Diploma -

Somerset High School
Somerset, MA
06.2009

Skills

  • Leadership/Management
  • Active Secret Security Clearance
  • Customer Service, Staff Management
  • Problem Solving, Root Cause Analysis
  • Time Management, Payroll Gatekeeper
  • Collaboration, Conflict Resolution
  • Adaptability, Lean Proficient
  • Advanced Computer Skills
  • Microsoft Excel & G suite Proficient
  • Landscaping

Languages

Portuguese
Professional
English
Full Professional

Timeline

Landscape Foreman

Forever Green Landscaping
03.2023 - Current

General Manager

Planet Fitness
03.2021 - Current

Materials Coordinator

Whirlpool Corporation
01.2018 - 10.2020

Problem Solving Process Manager

Supported, Solver / Amazon Fulfillment Center
02.2014 - 12.2017

Information Technology

Bristol Community College

Diploma -

Somerset High School

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NICHOLAS PETIT