Summary
Overview
Work History
Education
Skills
Timeline
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Rylee Conover

Sioux Falls,SD

Summary

Highly efficient Crew Member well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.

Overview

3
3
years of professional experience

Work History

Crew

Sonic Drive-In
01.2021 - 08.2023
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Took orders, prepared meals, and collected payments.
  • Collaborated with team members to complete orders.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Assisted other team members to achieve goals.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Became familiar with products to answer questions and make suggestions.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Packaged menu items into bags or trays and placed drink orders into carriers.
  • Accurately operated cash register to process customer payments.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
  • Completed milkshakes and ice cream desserts for customers.
  • Brewed coffee and tea and changed out drink station syrups.

Cashier

Ace Hardware
10.2021 - 12.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Upsold additional products and services to customers, increasing revenue.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Responded promptly to requests for assistance, spills and customer inquiries.

Education

High School Diploma -

Sturgis Brown Highschool
Sturgis
05.2023

Skills

  • Machine Operation
  • Organization and Time Management
  • Server and Staff Support
  • Clear Communication
  • Food Packaging and Labeling
  • Operate Cash Register
  • Daily Food Preparation
  • Time Management
  • Telephone Etiquette
  • Preventing Food Spoilage
  • Food-Grade Sanitizers
  • Teamwork and Collaboration
  • Waste Management and Reduction

Timeline

Cashier

Ace Hardware
10.2021 - 12.2021

Crew

Sonic Drive-In
01.2021 - 08.2023

High School Diploma -

Sturgis Brown Highschool

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Rylee Conover