Rylee Daniels
Castle Rock,CO
Summary
Experienced strategic floor lead adept at managing and mentoring teams in a fast-paced retail setting. Proactively identifies and meets customer needs while implementing effective operational strategies. Collaborative and dedicated to maximizing revenue growth.
Overview
9
9
years of professional experience
Work History
Floor Supervisor
The North Face
09.2023 - Current
- Trusted to open and close the store
- Delegated tasks to employees to enhance productivity and workflow.
- Responsible for creating the deposit at the end of the night
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Make change orders for our registers
- Receive and process shipments
- Served as a positive role model for staff, exemplifying strong leadership qualities and a commitment to company values.
- Make the schedule to ensure we have coverage
- Change promotions in the store regularly
- Managed inventory levels to minimize stock discrepancies, conducting routine audits and adjusting accordingly.
- Mentored new hires in company policies, job responsibilities, and expectations, ensuring successful integration into the team.
Sales Associate
The North Face
07.2021 - 09.2023
- Responsible for making sure floor presentation is appealing to clientele by using effective space management techniques
- Work with team to decide layout of displays, move merchandise, and assist in different department
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Connect with customers and make them feel welcomed at our establishment
- Solved customer challenges by offering relevant products and services.
- Ring customers out for their purchases
- Responsible for taking money and balancing drawers at end of shift
- Assist with inventory
- Answer customers phone calls and route to proper person or department
- Present product knowledge
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
Treatment Coordinator
Station Dental
09.2023 - 05.2024
- Organized daily huddles with dental team members to review schedules, discuss potential challenges, and prepare for success throughout the day.
- Streamlined appointment scheduling for increased efficiency and reduced wait times.
- Built strong relationships with referring providers through regular communication updates on shared cases.
- Collaborated with insurance companies to secure coverage for necessary treatments, reducing financial burden on patients.
- Maintained detailed records of patient treatments, ensuring accurate billing and efficient followups.
- Explained treatment choices to patients and helped determine best options.
Babysitter/Dogsitter
Self
01.2016 - Current
- Babysitting for Aunt
- Dog Sitting for neighbors and friends
- Built strong relationships with clients, leading to repeat business and referrals.
- Had to be take care of dogs over long weekends in clients homes
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Followed pet care instructions, dietary needs, and medication regimens.
Food Runner
Gnarly Gar
06.2020 - 07.2020
- Company Overview: Lake Travis, Texas
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Make sure customers were happy with their meals
- Work with the team to perform closing duties at the end of the night
- Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
Education
High School -
Castle View High School
Castle Rock, CO05.2022
Skills
- Outgoing
- Teamplayer
- Hard-working
- Determined
- Critical Thinker
- Reliable
- Problem Solver
- Stock management
- Team Leadership
References
- Zoie Daniels, manager North Face, 303-520-2537
- Kayley Earley, manager North Face, 404-788-4877
- Doug and Heidi Cross, Dogsit their dogs, 719-649-7799
Awards
- Lettered for academics
- Senior
- Junior
- Sophomore
- Freshman
Timeline
Floor Supervisor
The North Face
09.2023 - Current
Treatment Coordinator
Station Dental
09.2023 - 05.2024
Sales Associate
The North Face
07.2021 - 09.2023
Food Runner
Gnarly Gar
06.2020 - 07.2020
Babysitter/Dogsitter
Self
01.2016 - Current
High School -
Castle View High School
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