Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rylee Eisenga

Lake City,MI

Summary

Detail-oriented team player with strong organizational skills and experience. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

8
8
years of professional experience

Work History

Web Designer/Social Media Coordinator

Posh SalonSpa
12.2023 - Current
  • Completed domain name registrations and maintained website and web hosting account.
  • Enhanced functionality and appearance of website and repaired functionality issues.
  • Developed graphic and image assets for both content and digital marketing efforts.
  • Promoted brand identity by creating company logos and delivering attractive, user-friendly and unique website.
  • Configured templates for clients to easily customize.
  • Tracked and reported problems with site designs, providing remedial suggestions for resolution.

Web Designer

J And L Acres LLC
11.2023 - Current
  • Developed graphic and image assets for both content and digital marketing efforts.
  • Enhanced functionality and appearance of website and repaired functionality issues.
  • Completed domain name registrations and maintained website and web hosting account.
  • Configured templates for clients to easily customize.
  • Designed highly engaging interactive user interfaces that complied with modern web standards.
  • Developed site navigation by funneling traffic through content.

Volleyball Coach

Manton Consolidated Schools
08.2023 - Current
  • Created positive and encouraging environment to motivate athletes to give best efforts.
  • Worked individually with players when struggling to enhancer confidence and strengthen court skills.
  • Provided guidance and mentorship to volleyball athletes to help reach full potential.
  • Stretched, warmed up, and completed conditioning exercises properly to reduce injuries.
  • Researched and implemented new training methods and technologies to increase athleticism.
  • Established clear benchmarks for performance and monitored individual and team progress.

Barista

Cornerstone Coffee
08.2015 - Current
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Controlled line and crowd with quick, efficient service.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained regular and consistent attendance and punctuality.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Used POS system to accurately enter orders and process payments.
  • Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.

Bartender/Server

Horseshoe Bar
07.2023 - 12.2023
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Answered customers' questions, recommended items, and recorded order information.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.

Marketing Coordinator

Moloney's Alley
01.2022 - 05.2023
  • Created engaging brochures and flyers to use for promotional materials and distribution.
  • Composed daily posts for social media and helped build corporate presence on Twitter, Facebook, and Instagram.
  • Answered general marketing department inquiries by email, phone, and mail.
  • Used online and offline marketing to generate leads, increase visibility and drive sales growth.
  • Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
  • Launched successful digital marketing campaigns that achieved goals for increased website traffic.

Bartender/Server

Moloney's Alley
01.2022 - 05.2023
  • Cultivated warm relationships with regular customers.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Served food and beverages promptly with focused attention to customer needs.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Increased sales significantly by upselling higher-end products to customers.
  • Checked guests' identification before serving alcoholic beverages.

Server

Sault Ste. Marie Country Club
08.2019 - 09.2021
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Answered customers' questions, recommended items, and recorded order information.
  • Seated customers in timely manner by managing reservations and waitlists skillfully.
  • Served food and beverages promptly with focused attention to customer needs.
  • Stayed up-to-date on menu changes to help customers make food choices.
  • Greeted new customers, discussed specials, and took drink orders.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Student Phoneathon

Lake Superior State University
02.2019 - 05.2019
  • Worked in team environment to maintain high levels of productivity.
  • Contacted alumni to educate them on the importance of college funds.
  • Responded to questions about the college.
  • Created a relationship with alumni.
  • Assisted alumni in making a donation to the college.
  • Developed a fundraised availability and good telephone personality.
  • Acquired an efficient sales approach and voice.


Education

Bachelor of Science - Marketing

Lake Superior State University
Sault Ste. Marie, MI
05.2023

Skills

  • Customer Care
  • Social Media Platforms
  • Team Goals
  • Web Design
  • Social Media Marketing
  • Startup Experience
  • Website Maintenance
  • Content Design
  • Serve Customer Needs
  • Professional Relationships
  • Persuasion Skills
  • Customer Experience
  • Providing Feedback
  • Telephone Etiquette
  • Customer Satisfaction
  • Pos Operation
  • Mobile App Design
  • Microsoft Word
  • Microsoft Excel
  • Squarespace Experience
  • Canva Experience

Timeline

Web Designer/Social Media Coordinator

Posh SalonSpa
12.2023 - Current

Web Designer

J And L Acres LLC
11.2023 - Current

Volleyball Coach

Manton Consolidated Schools
08.2023 - Current

Bartender/Server

Horseshoe Bar
07.2023 - 12.2023

Marketing Coordinator

Moloney's Alley
01.2022 - 05.2023

Bartender/Server

Moloney's Alley
01.2022 - 05.2023

Server

Sault Ste. Marie Country Club
08.2019 - 09.2021

Student Phoneathon

Lake Superior State University
02.2019 - 05.2019

Barista

Cornerstone Coffee
08.2015 - Current

Bachelor of Science - Marketing

Lake Superior State University

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Rylee Eisenga