Rylee Elms
Baker City,Oregon
Summary
Motivated and hardworking individual with a strong background in customer service and facility maintenance, including experience as a waitress and office cleaner. Proven ability to manage multiple tasks in fast-paced environments while delivering excellent service and maintaining a clean and organized workplace. Recent high school graduate with honors and currently pursuing an Exercise Physiology degree in college, consistently on the honor roll. Known for excellent communication, time management, and problem-solving skills, with a strong commitment to learning and professional development.
Overview
3
3
years of professional experience
Work History
Waitress
Eagle Cap Grill
Baker City, Oregon
05.2024 - 08.2024
- Worked effectively in team environments to make the workplace more productive.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Maintained accuracy while handling payments, giving change and printing receipts for customers.
- Interacting with people from various backgrounds, and tailoring communication to different customer preferences.
- Working and actively communicating with other waitstaff, kitchen staff, and managers to ensure smooth operations.
Office Cleaner
Baker Vision Clinic
Baker City, Oregon
07.2021 - 09.2023
- Ensuring every area is cleaned to a high standard, including hard-to-reach spots, corners, and hidden surfaces.
- Completing tasks in a timely manner while maintaining high-quality results, often working within tight schedules (e.g., cleaning before or after office hours).
- Being able to work without direct supervision, managing your own schedule, and ensuring that all areas are cleaned and maintained.
- Being considerate of the office staff’s work environment by cleaning discreetly, without disturbing employees, and handling requests for additional cleaning tasks courteously.
- Ability to adjust work schedules to accommodate office needs, such as cleaning after hours, or adjusting routines based on specific requests or events.
Education
Exercise Physiology -
Northern Arizona University
Flagstaff, AZ05-2027
High School Diploma -
Baker High School
2500 E St, Baker City, OR 9781406-2023
Skills
- Attentively listening to others, and providing feedback
- Ability to work well in a group, resolve conflicts, and share responsibilities
- Ability to weigh options, and make decisions quickly and efficiently
- Ability to manage time effectively, prioritize tasks, and meet deadlines
- Providing high-quality service, and resolving customer issues effectively
- Ability to work independently, with minimal supervision
- Adapting to shifting priorities, company culture, or work environments
- Clear, concise writing (emails, reports, and documentation)
Timeline
Waitress
Eagle Cap Grill
05.2024 - 08.2024
Office Cleaner
Baker Vision Clinic
07.2021 - 09.2023
Exercise Physiology -
Northern Arizona University
High School Diploma -
Baker High School
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