Rylee Espinosa
Corpus Christi
Summary
Offering a positive attitude and genuine interest in helping others, ready to thrive in a customer focused environment. Brings the ability to quickly learn company products and services, ensuring accurate and efficient customer support. Ready to use and develop communication and problem-solving skills in a phlebotomist role.
Overview
2
2
years of professional experience
Work History
Coaching Staff Member
Corpus Christi Athletic Club
01.2024 - Current
- Promoted a safe environment by enforcing proper technique usage during practices and games, preventing injuries among athletes.
- Collaborated with fellow coaches to design effective practice drills.
- Evaluated individual knowledge, skills, and strengths, and maximized talent areas.
- Developed strong relationships with athlete's families to maintain open communication regarding progress and expectations.
Customer Service Representative
Caroline Mendoza The Waxing Spot
07.2023 - 11.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Volunteer
Triumph Over Kid Cancer
08.2022 - 09.2023
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Promoted environmental awareness with educational workshops and hands-on activities.
Education
Phlebotomy
Del Mar College
Corpus Christi, TX02.2025
High School Diploma -
Veterans Memorial
3750 Cimarron Blvd, Corpus Christi, TX 7841406.2023
Skills
- Positive attitude
- Leadership qualities
- Time management
- Flexible schedule
- Friendly and outgoing
- Empathy and patience
- Attention to detail
- Relationship building
- Customer service
Timeline
Coaching Staff Member
Corpus Christi Athletic Club
01.2024 - Current
Customer Service Representative
Caroline Mendoza The Waxing Spot
07.2023 - 11.2024
Volunteer
Triumph Over Kid Cancer
08.2022 - 09.2023
Phlebotomy
Del Mar College
High School Diploma -
Veterans Memorial
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