Rylee Esto
Ocala,FL
Summary
- Balances all of my college courses while also working 30 hours most weeks.
- Won several awards for my achievements in marching band.
- Become section leader from junior-senior year, teaching and perfecting the lower class men in an effective manner.
- Was invited to New York City to play in the St. Patricks day parade.
- Graduated with High Honors.
Overview
1
1
year of professional experience
Work History
Subway Sandwich Artist
SUBWAY®Restaurants
Ocala, FL
04.2024 - Current
- Prepared sandwiches built around the. customer’s preferences and established recipes.
- Maintained cleanliness of the work area and equipment to ensure food safety standards.
- Assisted in inventory management by tracking ingredient levels and reporting shortages.
- Provided friendly customer service, answering questions and ensuring satisfaction.
- Adapted quickly to changing menu items and special promotions as needed.
- Engaged in ongoing training to enhance product knowledge and service skills.
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
- Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
- Prepared and served hot and cold sandwiches based on customer preferences.
- Resolved customer complaints professionally, maintaining positive relationships and promoting repeat business.
- Promoted hygiene practices within the team by consistently following food safety guidelines and regulations.
- Restocked and rotated stock in display case to mitigate stock loss.
- Shared information with customers about menu items, preparation methods, and ingredients.
- Consistently met daily sales targets through upselling techniques such as suggesting add-ons or meal deals to customers.
Education
Associate of Arts - Psychology
College of Central Florida
Ocala, FLHigh School Diploma -
Forest High School
Ocala, FL05.2024
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Reliability and punctuality
- Cash handling proficiency
- Attention to detail
- Dependable and honest
- Cleanliness and hygiene
- Patience and empathy
- Money handling
- Menu memorization
- Phone and online order processing
- Food service standards
- Heavy lifting
- POS system operation
- Product upselling
- Knife handling skills
- Cross-training experience
- Willingness to learn
- Creative problem solving
- Superior communication skills
- Hospitality and accommodation
Timeline
Subway Sandwich Artist
SUBWAY®Restaurants
04.2024 - Current
Associate of Arts - Psychology
College of Central Florida
High School Diploma -
Forest High School