Rylee Fowler
Folsom,CA
Summary
Seeking a full-time position with growth potential in the medical career field.
Overview
7
7
years of professional experience
Work History
Front Desk Receptionist
Destinations Spa
Sumter, SC
01.2024 - 01.2025
- Received incoming calls and coordinated with staff to fulfill customer requests.
- Monitored reception area to provide consistently safe, hazard-free environment for customers.
- Maintained client accounts by obtaining, recording and updating personal and financial information.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
- Updated customer information in databases regularly to ensure accuracy of records.
- Supplied callers with office address and directions, employee email addresses and phone extensions.
- Responded to inquiries and room requests made online, by phone, and via email.
- Scheduled and confirmed appointments for clients and staff.
- Responded to customer inquiries via phone, email, and in person.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
Retail Sales Associate
TJX Companies
Sumter, SC
11.2022 - 12.2023
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
- Calculated pricing, applied discounts and collected payments to process transactions.
- Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
- Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
- Answered questions about current promotions and resolved issues according to store policies.
- Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
- Received and processed cash and credit payments for in-store purchases.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
Sales Associate/Merching
Terra Cottage Boutique
Folsom & Roseville , CA
04.2022 - 07.2022
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Met merchandise processing standards and maintained organized and accessible work area.
- Operated cash register, collected payments and provided accurate change.
- Helped customers find specific products, answered questions and offered product advice.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Answered customer questions, shared product knowledge and researched pricing and availability.
Sales Associate
Sbarkles
Folsom, CA
07.2020 - 02.2022
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Answered incoming telephone calls to provide store, products and services information.
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
- Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
- Helped average of 15-20 customers per day by responding to inquiries and locating products.
- Sold various products by explaining unique features and educating customers on proper application.
Child Caregiver
Neighbors, Friends, Family Etc
Folsom, CA
07.2018 - 09.2022
- Daily engagement with children
- Organized and managed environment
- Reacted quickly in emergency situations and used good judgment under stress.
- Implemented positive behavior management techniques.
- Transported children to and from activities according to daily schedule.
- Reported accidents, injuries or hazards to promote safety and security for children.
- Monitored safety to mitigate accidents
Pet Sitting
Neighbors & Family
Folsom, CA
07.2018 - 09.2022
- Developed long-term relationships with clients and bonded with animals through regular contact.
- Supported animal health by keeping areas clean, neat and properly sanitized.
- Provided seamless communication to inform pet owners of visits and pet status.
- Adhered to pet care plans, medication requirements and dietary restrictions as part of quality care.
- Monitored medication administration as directed by pet owners and vet.
Education
High School Diploma -
Vista Del Lago High School
Folsom, CA05.2021
Some College (No Degree) - General Education
Sierra College
Rocklin, CASome College (No Degree) - General Education
Sacramento City College
Sacramento, CASome College (No Degree) - General ED/ Pre Nursing
Central Carolina Technical Colleege
Sumter, SCSkills
- Microsoft suit
- Sling
- Time management
- Skype
- Zoom meetings
- Quick books record-keeping
- Shopify product sales
- Google Suite strategic planning
- Customer service experience
References
References upon request
Timeline
Front Desk Receptionist
Destinations Spa
01.2024 - 01.2025
Retail Sales Associate
TJX Companies
11.2022 - 12.2023
Sales Associate/Merching
Terra Cottage Boutique
04.2022 - 07.2022
Sales Associate
Sbarkles
07.2020 - 02.2022
Child Caregiver
Neighbors, Friends, Family Etc
07.2018 - 09.2022
Pet Sitting
Neighbors & Family
07.2018 - 09.2022
High School Diploma -
Vista Del Lago High School
Some College (No Degree) - General Education
Sierra College
Some College (No Degree) - General Education
Sacramento City College
Some College (No Degree) - General ED/ Pre Nursing
Central Carolina Technical Colleege