Rylee Harris

Ensured a welcoming customer environment by maintaining cleanliness and efficiently managing high-volume orders.

Maintained a positive customer experience by taking orders, making drinks, and ensuring the store was clean up to standards.

Trained new baristas on company policies and procedures regarding food handling safety standards.

Led outdoor activities focusing on team-building and environmental education, ensuring participant safety, and engagement.

Implemented training for new team members, emphasizing safety standards, and customer service excellence.

Facilitated group problem-solving discussions to build positive relationships among campers and counselors.

Oversaw groups of counselors (3-8 at a time) and ensured they were making progress on personal and professional goals. Also helped the counselors maintain positive attitudes and support when needed.