Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Rylee Hawkins

Anderson,SC

Summary

Versatile and results-driven professional with a robust background at Liberty Oaks Academy, adept in Microsoft Excel and fostering client relations. Demonstrated excellence in streamlining operations, enhancing customer satisfaction, and maintaining meticulous records. Proven ability to exceed performance goals through effective teamwork and a mature, professional demeanor.

Personable and organized individual with keen eye for detail and positive, upbeat attitude. Possesses strong communication skills and solid understanding of office software, including proficiency in Microsoft Office Suite. Capable of enhancing team efficiency through effective coordination and administrative support.

Offering excellent organizational abilities and strong aptitude for multitasking and prioritizing tasks. Contributes solid foundation in general office procedures and computer applications, ensuring smooth daily operations. Ready to use and develop administrative and communication skills in [Desired Position] role.

Developed strong organizational and coordination skills within fast-paced office environment, transitioning into new field. Demonstrated ability to manage schedules, handle correspondence, and support team projects effectively. Looking to leverage these transferrable skills to add value and drive results in different industry.

Diligent [Desired Position] with proven track record in managing office operations and providing comprehensive administrative support. Demonstrated ability in streamlining office processes and aiding in project coordination. Known for effective communication and multitasking skills.

Overview

4
4
years of professional experience

Work History

Administrative Assistant

Liberty Oaks Academy
07.2024 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
  • Maintained inventory of office supplies and placed orders.

Server

Mama Penn's
07.2023 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
  • Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
  • Maximized table turnover rate by managing reservations and seating arrangements.
  • Contributed to inventory management by monitoring stock levels.
  • Enhanced team efficiency, collaborating effectively in high-pressure settings.
  • Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
  • Trained new staff on menu knowledge and service protocols, raising team's overall performance.
  • Maintained high standards of personal appearance and hygiene, reflecting positively on establishment.
  • Facilitated team-oriented atmosphere, assisting coworkers during rush periods to ensure smooth operations.
  • Adapted to diverse customer needs, providing personalized service that increased guest satisfaction.
  • Coordinated with kitchen staff to ensure order accuracy and timely preparation of dishes.
  • Maintained cleanliness and organization in dining area, contributing to welcoming atmosphere.
  • Built rapport with guests to enhance their dining experience and encourage return visits.
  • Improved dining experience by providing prompt, attentive service to guests.
  • Increased sales by suggesting additional items like desserts and drinks based on customers' orders.
  • Ensured accurate cash handling and processed transactions swiftly, contributing to restaurant's financial accuracy.

Cashier

Big Air Trampoline Park
01.2023 - 07.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Addressed customer needs and made product recommendations to increase sales.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.

Landscape Worker

Oasis By Design
05.2021 - 02.2023
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Maintained clean worksites throughout projects by removing debris, trimming overgrown plants, and keeping tools organized.
  • Handled hedge, bush, and shrub trimming.
  • Performed planting, watering, mulching, and edging of lawns.
  • Enhanced curb appeal by maintaining and improving landscape features such as lawns, gardens, and walkways.
  • Applied mulch and other soil amendments to improve plant growth conditions while also controlling weeds and retaining moisture levels.
  • Developed strong client relationships by addressing concerns or requests promptly and providing excellent customer service throughout projects.
  • Installed sod, seeded lawns, or hydroseeded areas for new turf establishment or lawn repair purposes.
  • Contributed to team efficiency by effectively communicating project updates and collaborating on task assignments.
  • Ensured safety on job sites by following proper procedures for operating power tools and heavy equipment.
  • Elevated overall landscape appearance using a variety of hand and power tools for trimming, shaping, and pruning trees, shrubs, and hedges.
  • Preserved client satisfaction with timely completion of tasks according to specifications outlined in contracts or work orders.
  • Prepared planting beds for new installations with proper soil preparation techniques including tilling, amending soil composition if needed, grading surfaces level before planting began.
  • Supported team members in completing tasks efficiently by sharing expertise on plant care, landscape design principles, and best practices for maintaining healthy landscapes.
  • Increased property value by creating inviting outdoor living spaces using a variety of hardscape materials.
  • Assisted in the installation of landscape lighting systems to enhance visibility and security at night.
  • Landscaped yards by planting flowers, grass, trees, and bushes.
  • Collected and removed debris at job sites.
  • Transferred materials to designated areas using hand trucks, electric carts, and wheelbarrows.
  • Edged and mowed lawns, flowerbeds and landscape features.
  • Cut trees and shrubs to shape and maintain landscape.
  • Removed debris and waste from outdoor areas.
  • Removed tree stumps, roots and debris for cohesive landscape appearance.

Education

High School Diploma -

Learn Upstate Academy
Anderson, SC
05-2024

Skills

  • Microsoft Word
  • Microsoft Excel
  • Customer and client relations
  • Filing
  • Database entry
  • Deadline-oriented
  • Professional and mature

Interests

  • Horseback Riding
  • Camping
  • Learning new cooking techniques and expanding my culinary skills
  • I enjoy cooking for friends and family gatherings
  • Sharing recipes, cooking tips, and culinary experiences through blogs and social media platforms
  • Passionate about balancing physical health with mental and emotional wellness
  • Regularly practice mindfulness and meditation for overall wellness
  • Gym Workouts
  • Volunteer Work

Timeline

Administrative Assistant

Liberty Oaks Academy
07.2024 - Current

Server

Mama Penn's
07.2023 - Current

Cashier

Big Air Trampoline Park
01.2023 - 07.2023

Landscape Worker

Oasis By Design
05.2021 - 02.2023

High School Diploma -

Learn Upstate Academy

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Rylee Hawkins