I love to help people and am a people person. I am honest and caring, and I have been a waitress since I was 15. Waitressing is my favorite form of work while I am in college. I enjoy my customers and making sure people have the best experience possible with me as their waitress.
Overview
3
3
years of professional experience
Work History
Waitress
Railroad Street Steakhouse
Roseboro , NC
11.2021 - Current
Answered questions about menu items, ingredients, and pricing.
Replenished beverages when necessary.
Greeted customers and provided menus.
Processed payments accurately using cash registers or POS systems.
Participated in team meetings to discuss new menu items or changes in policy.
Took orders for food and drinks and delivered them to guests.
Served alcoholic beverages responsibly in accordance with state laws.
Provided accurate change for cash transactions using a cash register system.
Communicated daily specials to customers.
Prepared checks accurately and processed payments promptly.
Maintained a clean work station by restocking supplies, wiping down counters.
Bussed tables as needed during peak hours.
Provided excellent customer service by addressing any complaints or concerns promptly.
Performed basic math calculations when computing bills for customers' meals.
Checked back with customers throughout meal service to ensure satisfaction.
Assisted in seating guests at tables or booths.
Assisted other wait staff members in times of heavy customer traffic.
Organized take-out orders efficiently according to customer requests.
Developed positive relationships with regular customers through friendly conversation.
Communicated with kitchen staff to stay updated on item availability and customer wait times.
Presented food and beverages to guests at tables.
Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
Relayed orders to service bar and kitchen via point-of-sale register system.
Presented menus to patrons to answer questions about menu items and make recommendations.
Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
Greeted customers, answered questions and recommended specials to increase profits.
Utilized POS system to total meal costs and add taxes for final bill calculation.
Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
Prepared salads, appetizers, and garnishes to assist kitchen staff.
Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Trained new employees to perform duties.
Informed customers of daily specials and signature menu items.
Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
Explained menu items, describing ingredients and cooking methods upon request.
Set up tables in between patrons to reduce wait times.
Presented menus and answered questions regarding items.
Assisted in preparing salads, appetizers and desserts to speed up food service.
Filled condiments and napkin containers during slack periods.
Took reservations and to-go orders to streamline process for both customer and restaurant.
Served food and beverages to patrons and confirmed complete orders.
Explained menu options to guests, offered suggestions and took orders for food and beverages.
Stocked service areas with supplies during slow periods.
Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
Education
Working Towards A B.S. in Criminal Justice - Criminal Justice And Psychology
Pfeiffer University
Misenheimer, NC
Skills
I am very good at conversating with customers and presenting myself to them I am also very good at staying on top of tasks and cleaning I work effficiently and quickly to make sure my area stays clean, organized, and prepared for the next customers I get along well with everyone and enjoy customer service
Affiliations
I am a member of the Cold Case unit at Pfeiffer University
I am a member of the Women's Lacrosse team
I work in Student Government
I am a member of the Criminal Justice club and Psychology club
Timeline
Waitress
Railroad Street Steakhouse
11.2021 - Current
Working Towards A B.S. in Criminal Justice - Criminal Justice And Psychology