Rylee Jones
Jackson Lake Lodge
Lindsay,USA
1
Certification
3
years of professional experience
Dedicated professional with expertise in customer service, team leadership, and outdoor recreation. Proven ability to organize activities, maintain facilities, and support office operations. Committed to fostering a positive atmosphere for staff and guests while ensuring safety and efficiency.
Work History
Server/Table Busser
3 Months- Delivered exceptional customer service by promptly addressing guest inquiries and requests.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Collaborated with kitchen staff to ensure timely food preparation and delivery to tables.
- Assisted in training new servers on restaurant procedures and menu knowledge.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Cultivated warm relationships with customers, as a majority were touring the park.
Office Assistant
1 Year 7 Months- Greeted visitors at reception, answered questions, and provided directions to enhance guest experience.
- Organized and maintained office files for easy retrieval.
- Maintained accurate filing systems for both physical and digital files.
- Fielded incoming calls and recorded detailed messages for effective communication.
- Utilized QuickBooks for financial tracking and management.
Housekeeping/Recreational Lead
6 Months- Supervised and trained a team of 10+ housekeeping staff, ensuring cleanliness and organization of camp facilities, including cabins, bathrooms, and common areas.
- Supported camp office operations by answering phone calls, responding to emails, and assisting with inquiries about services and schedules, enhancing guest experience.
- Maintained inventory of cleaning supplies and recreational equipment, ensuring availability and proper storage.
- Managed recreational activities and programs for diverse groups, including youth camps and adult retreats, fostering engagement and promoting spiritual development.
- Oversaw inventory of cleaning supplies and recreational equipment, ensuring availability and proper storage for effective camp operations.
- Provided administrative support to camp office, including answering phone calls, responding to emails, and assisting with inquiries about camp services and schedules.
- Processed reservations, checked in guests, and maintained accurate records of bookings and payments.
Crew Member
4 Months- Assisted daily operations of marina, facilitating boat rentals and maintaining rental equipment for safe, ready-to-use services.
- Managed the marina’s point-of-sale system, processing rental transactions, and providing receipts while ensuring accurate payment records.
- Managed marina point-of-sale system, processing rental transactions and ensuring accurate payment records for reliable financial tracking.
- Answered phone calls and assisted customers with reservations, providing timely information about lake conditions and marina events.
Education
Associate of Science - Business Administration
Skills
Customer Service
Cash Handling
Technology Proficiency
Problem-Solving
Food Safety Training
Leadership and Supervision
Office Administration
Organizational Planning
Customer Interaction
CPR Certified
First-Aid Certified
Communication Skills
Positive Attitude
Conflict Resolution
Certification
Food Handling Certified
CPR Certified
Timeline
Server/Table Busser
Jackson Lake Lodge
05.2026 - 08.2026Read More
Office Assistant
Blair Electric Co.
09.2024 - 04.2026Read More
Housekeeping/Recreational Lead
Sequoia Meadow Christian Camp
05.2024 - 11.2024Read More
Crew Member
Success Lake Marina
04.2023 - 08.2023Read More
Porterville College
Associate of Science from Business Administration
Read More