

My biggest accomplishment throughout my career has been my ability to build relationships. My personality is very adaptable and personable making me an easy to fit into many roles and succeed. My relationships have followed me throughout my career and have allowed me to have many connections through multiple industries.
• Managed a portfolio of large clients (XPO, FEDEX, USPS) coordinating all aspects of their logistics needs including contract negotiations.
• Developed and maintained strong relationships with carriers, ensuring reliable service and competitive pricing
• Analyzed market trends and carrier performance data to optimize routing decisions and reduce costs
• Implemented a new tracking system that improved visibility into shipment status for clients
• Resolved any issues or delays in transportation by proactively communicating with carriers and client's
• Monitored inventory levels to anticipate demand fluctuations and adjust logistics plans accordingly
• Coordinated cross-border shipments, managing customs clearance processes for international freight
• Provided exceptional customer service by promptly addressing client inquiries or concerns regarding shipments
• Evaluated carrier performance based on key metrics such as on-time delivery rates and cost-effectiveness
• Collaborated with sales team to develop customized logistics solutions for prospective clients
• Participated in contract negotiations with carriers to secure favorable rates for clients
• Served as a liaison between customers and carriers, ensuring smooth communication and problem resolution
• Developed and executed comprehensive digital marketing strategies to increase brand awareness, drive website traffic, and generate leads
• Conducted keyword research to identify high-value target keywords for SEO optimization
• Optimized website content using SEO best practices to improve organic search rankings and drive more traffic
• Collaborated with cross-functional teams including design, content, and development to create compelling digital assets (banners, landing pages)
• Monitored online reputation by responding promptly to customer reviews on platforms like Yelp or Google My Business