Rylee Labor
Tignall,GA
Summary
Proven to enhance customer satisfaction and team efficiency at The Fitzpatrick Hotel, I bring a blend of exceptional time management and customer service skills. My initiatives led to safer, eco-friendly practices and streamlined operations, showcasing my ability to adapt and achieve in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Room Cleaner
The Fitzpatrick Hotel
12.2024 - 02.2025
- Adhered strictly to safety protocols, minimizing accidents and injuries among housekeeping staff members.
- Provided backup support to other housekeeping staff during peak hours or absences, demonstrating adaptability and teamwork.
- Implemented eco-friendly cleaning practices that resulted in reduced environmental impact without compromising cleanliness standards.
- Contributed to hotel''s reputation for excellence by providing exceptional customer service during interactions with guests.
- Efficiently managed laundry operations, ensuring timely delivery of clean linens to guest rooms and public spaces.
- Enhanced teamwork among housekeeping staff through clear communication and collaboration on daily tasks.
- Collaborated with front desk personnel to address special requests or concerns raised by guests, ensuring prompt resolution and satisfaction.
- Ensured a safe and healthy work environment by adhering to proper usage of chemicals, equipment, and personal protective equipment in line with hotel policy.
- Safeguarded hotel property from damage during the cleaning process by following established guidelines for handling delicate items such as artwork and electronics.
- Conducted routine inspections of cleaned rooms to guarantee adherence to hotel quality standards before releasing them for occupancy.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
- Assisted with special facility events by preparing rooms, installing decorations, and transporting supplies.
Dishwasher
Maddy's Public House
07.2024 - 12.2024
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Completed extra cleaning work on garbage cans, racks, dry storage areas, and other fixtures to keep kitchen spotless.
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
- Supported overall restaurant operations by promptly restocking clean dishes and utensils in designated areas.
- Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
- Increased performance reliability under pressure by consistently meeting fast-paced dishwashing demands, even during the busiest service periods.
- Stepped into additional roles during busy times to boost coverage of important stations.
- Reduced dish breakage by carefully handling delicate items during the washing process.
- Collaborated effectively with servers and bussers to ensure timely clearing of tables, enhancing guest experience throughout their visit.
- Minimized cross-contamination risks by following proper procedures for washing cutting boards, knives, and other essential tools.
Key Holder
Dollar General Store
06.2022 - 04.2024
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Assisted customers in locating specific items they were looking for quickly resulting in an increase of overall client satisfaction.
- Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Handled difficult situations calmly under pressure resolving conflicts between both customers and staff in a professional manner.
- Streamlined opening and closing procedures as integral member of store staff.
- Trained and supervised new employees to apply best practices in customer service and store operations.
- Ensured compliance with company policies and procedures, maintaining a safe and secure work environment for all staff members.
Education
Homeschool
03-2025
Skills
- Time management
- Customer service
- Task oriented
- Organization
- Phone etiquette
Timeline
Room Cleaner
The Fitzpatrick Hotel
12.2024 - 02.2025
Dishwasher
Maddy's Public House
07.2024 - 12.2024
Key Holder
Dollar General Store
06.2022 - 04.2024
Homeschool
Similar Profiles
Margaret StoneMargaret Stone
Warranty Administrator at Mike Fitzpatrick FordWarranty Administrator at Mike Fitzpatrick Ford
Charles WamboldCharles Wambold
HIC at P.J. FitzpatrickHIC at P.J. Fitzpatrick
Charlene Ruth AsarisCharlene Ruth Asaris
Account Manager at Fitzpatrick & Co Insurance Brokers now Aviso Specialty Insurance BrokersAccount Manager at Fitzpatrick & Co Insurance Brokers now Aviso Specialty Insurance Brokers