Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rylee Love-Ribas

Summary

Versatile and dedicated professional with a background at Sanders Chiropractic, adept in patient care and office management. Excelled in fostering patient relationships and streamlining appointment processes, demonstrating exceptional organizational abilities and knowledge of health and safety regulations. Proven track record in improving client acquisition and satisfaction through effective communication and recordkeeping.

Dedicated to supporting emotional, social and academic development of young children. Trained in developmental stages and knowledgeable about offering safe, nurturing environments to boost learning. Desire to complement education-based strategies with techniques to promote overall health and wellness.

Overview

9
9
years of professional experience

Work History

Chiropractic Assistant

Sanders Chiropractic
09.2023 - 05.2024
  • Answered phones to respond to customer questions, provide information, schedule appointments and took payments.
  • Developed strong rapport with patients leading to high levels of trust and satisfaction, fostering long-term relationships.
  • Prepared examination rooms with necessary equipment, promoting efficient appointment flow while prioritizing sanitation protocols.
  • Educated patients on chiropractic care benefits, resulting in increased referrals and new client acquisition.
  • Helped with treatments and assisted the Doctor in exams rooms and xray rooms.
  • Input patient data into computer system using and checked information for accuracy.
  • Greeted incoming visitors warmly and directed patients to appropriate areas to keep office running smoothly.
  • Maintained strict adherence to HIPAA regulations, protecting sensitive patient information and upholding confidentiality standards.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Promoted a welcoming atmosphere by greeting patients warmly upon arrival and addressing their concerns promptly.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed electric muscle stimulation, massage, and mechanical traction.
  • Improved office organization by maintaining clean and well-stocked treatment rooms for daily use.
  • Participated in regular staff meetings to discuss practice improvement initiatives for continuous quality enhancement.

Teacher/Assistant Manager

Devlins Childcare Development
07.2016 - 03.2021
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
  • Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
  • Taught hand washing and proper use of utensils to promote good hygiene and etiquette habits.
  • Increased daycare students'' social skills by incorporating group activities and cooperative play into daily routines.
  • Maintained accurate documentation of student progress, behavior incidents, and parent-teacher conferences for review as needed.
  • Implemented creative art projects to encourage self-expression and fine motor skill development among young children.
  • Monitored classroom to verify safe and secure environment.

Customer Service Representative

Black Turtle Services
07.2015 - 03.2016
  • Handled customer inquiries and suggestions courteously and professionally.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Demonstrated excellent multitasking abilities by simultaneously handling multiple tasks such as navigating systems, taking notes on calls, and answering inquiries from clients.
  • Placed outbound customer service or customer satisfaction calls to follow up on issues.
  • Addressed customer account discrepancies and concerns.
  • Escalated complicated customer account issues to supervisors and help desk workers.

Cashier

MAVERICK
12.2014 - 05.2015
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Performed cash, card and check transactions to complete customer purchases.
  • Carefully examined identification cards to sell alcohol and tobacco products to patrons of legal age.
  • Assisted customers with fuel pump issues, resolving problems quickly for seamless service.
  • Reported shoplifting, theft and drive-offs to law enforcement.
  • Responded promptly to requests for assistance, spills and customer inquiries.

Education

High School Diploma -

Horizonte
Salt Lake City, UT
03.2016

Skills

  • Telephone Etiquette
  • Appointment Scheduling
  • Some Medical Terminology
  • Scheduling Appointments Management
  • First Aid and CPR Certification
  • Insurance Billing
  • Patient Chart Tracking
  • Health and Safety Regulations
  • Parent Communication
  • Organizational abilities
  • Epi-Pen use
  • Staff Supervision
  • Documentation and Recordkeeping

Timeline

Chiropractic Assistant

Sanders Chiropractic
09.2023 - 05.2024

Teacher/Assistant Manager

Devlins Childcare Development
07.2016 - 03.2021

Customer Service Representative

Black Turtle Services
07.2015 - 03.2016

Cashier

MAVERICK
12.2014 - 05.2015

High School Diploma -

Horizonte

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Rylee Love-Ribas