Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Rylee Mauro

Bristol,CT

Summary

Efficient Server known for productivity and ability to complete tasks swiftly. Specialize in customer service, time management, and conflict resolution, ensuring smooth dining experiences. Excel in communication, adaptability, and teamwork, leveraging these skills to meet diverse customer needs and maintain high satisfaction levels. Certified Phlebotomist with experience in fast-paced healthcare settings. Skilled in blood collection, specimen processing, and patient interaction to ensure comfort and accuracy during procedures. Demonstrated ability to maintain high standards of safety and hygiene, leading to improved patient satisfaction and efficiency in sample collection processes. Known for strong communication skills and teamwork, enhancing operational flow and patient care.

Overview

3
3
years of professional experience

Work History

Server/Hostess

Sliders Grill & Bar
Plainville, CT
02.2024 - Current
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Trained new employees to perform duties.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Able to accommodate multiple tables at once while managing time
  • problem solving with unhappy customers
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Cleaned tables and chairs to prepare dining area for next customers.

Phlebotomy Intern

New Britain General Hospital
New Britain, CT
03.2025 - 03.2025
  • Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
  • Collaborated with laboratory personnel to resolve specimen issues.
  • Identified best veins for intravenous lines and blood draws, avoiding unnecessary pokes.
  • Prepared specimens for transport to the laboratory for analysis.
  • Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
  • Identified patients using proper procedures prior to specimen collection.

Dog Daycare Attendant

Paw Play
Southington, CT
05.2022 - 08.2023
  • Cleaned and maintained kennels, holding areas and surgical rooms.
  • Conducted initial assessments of temperament for new dogs to ensure compatibility with group play.
  • Communicated effectively with dog owners about their pet's day and any notable incidents.
  • Cared for pets during owners' absences.
  • Kept accurate records of each dog's activities during their stay at the daycare center.
  • Managed inventory of supplies, including food, toys, and cleaning products.
  • Provided routine care for dogs such as feeding, walking, bathing, brushing and playing with them.

Education

Certificate - Phlebotomy

CT State Community College Tunxis
Farmington, CT
12-2024

High School Diploma -

Bristol Central High School
Bristol, CT
06-2023

Skills

  • Blood collection
  • Specimen handling
  • Patient identification
  • Customer service
  • Effective communication
  • Time management
  • Venipuncture
  • Capillary puncture
  • Infection control
  • multitask
  • empathy
  • Problem solving

Accomplishments

  • 120 hours of course work for phlebotomy
  • 74 blood draws
  • 10 finger sticks
  • a week internship at a hospital for phlebotomy
  • customers satisfaction

Timeline

Phlebotomy Intern

New Britain General Hospital
03.2025 - 03.2025

Server/Hostess

Sliders Grill & Bar
02.2024 - Current

Dog Daycare Attendant

Paw Play
05.2022 - 08.2023

Certificate - Phlebotomy

CT State Community College Tunxis

High School Diploma -

Bristol Central High School

Similar Profiles

CREATE PROFILE
Rylee Mauro