Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

Rylee Moreno

Hesperia,CA

Summary

Skilled professional motivated to enhance customer loyalty with exceptional service. Maintains well-stocked, organized stations ready for any need. Exceeds customer expectations by providing friendly, prompt and attentive service tailored to customer's preferences.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Host/Server Assistant

Outback Steakhouse
Victorville, CA
04.2024 - Current
  • Greeted guests upon arrival and provided them with menus.
  • Managed dining room layout to maximize efficiency of staff members.
  • Answered customer inquiries regarding the menu, restaurant services, and special promotions.
  • Assisted servers in seating guests by escorting them to their tables.
  • Processed payments from customers using a POS system.
  • Inspected dining areas for any damages or defects.
  • Took reservations over phone and in person.
  • Checked identification for guests who appeared under age 21.
  • Maintained cleanliness of lobby area, including wiping down tables and chairs.

Cashier Team Lead

BoxLunch
Victorville, CA
05.2023 - 03.2024
  • Assisted customers with locating items within the store when requested.
  • Processed refunds and exchanges according to company policy.
  • Provided guidance to cashiers on how to accurately ring up customers' purchases.
  • Identified discrepancies between actual sales figures and expected totals.
  • Assisted cashiers with resolving customer complaints and inquiries.
  • Recognized potential theft or fraud attempts by monitoring suspicious behavior.
  • Maintained a clean work environment by sweeping floors and wiping down counters regularly.
  • Trained new cashiers on proper use of registers and store policies.
  • Resolved discrepancies between POS system and physical money amounts in drawers at end of shift.

Education

Computer Engineering Technology

Mt San Antonio College
Walnut, CA

Skills

  • Cash Handling
  • Providing customer service
  • Filing paperwork
  • Problem solving
  • Efficient time management
  • Active Listening and Learning

Certification

  • Food handler certificate

Affiliations

  • Bicycling
  • interior decorating
  • traveling

Timeline

Host/Server Assistant

Outback Steakhouse
04.2024 - Current

Cashier Team Lead

BoxLunch
05.2023 - 03.2024

Computer Engineering Technology

Mt San Antonio College

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Rylee Moreno