RYLEE MURDOCK

• Conducted outbound calls to prospective clients, effectively scheduling appointments for sales team.
• Utilized CRM software to track interactions and maintain accurate client records.
• Collaborated with marketing team to refine lead generation strategies and enhance appointment setting processes.
• Developed scripts for outreach that improved engagement rates with potential clients.
• Provided potential customers with information about upcoming promotions and events to acquire interest in scheduling appointment.

• Delivered exceptional customer service in a dynamic restaurant environment.
• Collaborated with team members to ensure smooth operations and timely service.
• Managed customer orders and addressed inquiries with a focus on satisfaction.
• Built rapport with patrons to foster repeat business and loyalty.

• Delivered exceptional customer service in a fast-paced environment.
• Built strong relationships with customers, enhancing their dining experience.
• Assisted in training new staff on service protocols and menu knowledge.

Received 1:1 coaching and weekly practice of discovery calls, handling objections and sales pitching.

Approximately 3-5 mock calls per day

Invested around 20 hours a week: live training, calls, curriculum learning.