Rylee O'Shannon
Tampa
Summary
Healthcare professional specializing in referral coordination and patient access optimization at USF/Tampa General Physicians Group. Demonstrated success in enhancing operational efficiency and ensuring regulatory compliance. Expertise in managing complex cases and fostering collaboration among multidisciplinary teams, with strong communication and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Referral Specialist – Heart Failure & Mechanical Circulatory Support (MCS)
USF/Tampa General Physicians Group (USFTGP)
10.2025 - Current
- Coordinate complex advanced cardiac failure referrals for advanced heart failure and MCS patients, ensuring timely access to specialty care. Serve as a liaison between referring providers, cardiologists, surgeons, and hospital departments to streamline patient intake and scheduling. Verify clinical documentation, insurance requirements, and prior authorizations to support efficient case progression and reimbursement. Track referral pipelines and patient status, supporting operational efficiency, and physician satisfaction.
Imaging Support Specialist
Tampa General Hospital
10.2024 - 09.2025
- Manage and maintain diagnostic imaging records across PACS and EHR systems, ensuring accuracy, accessibility, and HIPAA compliance. Support radiologists and technologists by troubleshooting imaging software and workflow issues, reducing delays in patient care. Coordinate the secure transfer of imaging studies to external facilities and prepare patient imaging media. Collaborate with multidisciplinary clinical teams to improve turnaround times and patient experience.
Healthcare Intern
Lynn Women’s Institute, Boca Regional Hospital
06.2023 - 06.2024
- Supported breast cancer services through patient coordination, education initiatives, and quality improvement projects. Assisted the Medical Director with research updates, presentations, and academic materials. Observed multidisciplinary tumor boards, and worked with patient safety and regulatory leadership to understand compliance standards.
Education
Master of Science - Health Administration
Florida International University
Miami, FL07-2026
Bachelor of Science - Health Science
Florida Atlantic University
Boca Raton, FL05.2024
Skills
- Healthcare operations management
- Referral coordination
- Patient access optimization
- Imaging workflow efficiency
- Regulatory compliance
- Medical terminology
Accomplishments
Member, Membership Committee
American College of Healthcare Executives (ACHE), West Florida Chapter | Current
- Actively engaged in professional development and networking initiatives supporting healthcare leadership in the West Florida region. Contribute to membership recruitment, engagement strategies, and event support to strengthen chapter growth and involvement.
Vice President of Philanthropy
Delta Phi Epsilon Sorority, Florida Atlantic University | 2022 – 2023
- Directed philanthropy strategy for a 100+ member organization, managing budgets, timelines, and compliance. Raised $20,000+ for the Cystic Fibrosis Foundation, exceeding national benchmarks. Led large-scale events, sponsorship outreach, and community service initiatives.
Timeline
Referral Specialist – Heart Failure & Mechanical Circulatory Support (MCS)
USF/Tampa General Physicians Group (USFTGP)
10.2025 - Current
Imaging Support Specialist
Tampa General Hospital
10.2024 - 09.2025
Healthcare Intern
Lynn Women’s Institute, Boca Regional Hospital
06.2023 - 06.2024
Master of Science - Health Administration
Florida International University
Bachelor of Science - Health Science
Florida Atlantic University