RYLEE PERKINS
Houston,TX
Summary
Dependable customer service industry worker equipped for fast-paced work and changing daily needs. Serves customers effectively with attention to detail and hardworking approach. Seeks out opportunities to go beyond basics, improve processes, and increase customer satisfaction.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Telemetry Unit CNA
Adventist Health Castle Medical Center
Kailua, HI
10.2022 - 12.2023
- Collected and documented vital signs to track patient conditions and updated healthcare team on patient status.
- Interpersonal skills; being able to treat everyone with compassion and empathy.
- CPR and BLS certification.
- Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Answered patient call signals and signal lights to determine patients' needs.
- Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
CNA
Hale Nani Rehabilitation & Nursing Center
Honolulu, HI
10.2021 - 09.2022
- Assisted residents with activities of daily living including helping with meals, transferring using assistive devices, bathing, dressing and grooming.
- Preserve patient dignity and minimize discomfort while carrying out duties such as bedpan changes, diapering, emptying drainage bags and bathing.
- Commended for charting accuracy, effective team collaboration, patient relations and consistent delivery of empathetic care.
- Displayed strong clinical skills in assessing vital signs including blood pressure, temperature and O2 levels.
- Ensured the accurate, timely flow of information by maintaining thorough patient records and updating healthcare team on patients' status.
- Compiled with HIPAA standards in all patient documentation and interactions.
Sales Associate
Dillard's
Saint George, UT
10.2018 - 03.2020
- Collaborated well with team members to carry out daily assignments and achieve team targets
- Satisfied customers by delivering speedy and expert service for all retail needs
- Gained expert knowledge of retail operations, market conditions, and trends
- Consulted with customers to understand desires and suggest best products to meet needs
- Inventoried merchandise every week and investigated discrepancies to keep an accurate count of each product type
- Minimized loss by watching for and recognizing security risks and active theft
- Encouraged customers to sign up for warranties and additional services, consistently exceeding quotas for add-on sales
Dance Instructor
Stars Dance Studio
Saint George
07.2015 - 05.2019
- Managed class schedules for all dancers in program
- Tutored students one-on-one to help develop individual abilities
- Prepared competitive pieces for dance performances and helped performers master routines
- Implemented all program requirements provided by studio director
- Nurtured creativity and artistic development by providing warm, positive environment to promote growth required for dancers to be successful
- Exercised consistently to maintain the strength and stamina necessary to fulfill challenging roles
- Evoked strong emotions from the audience members with expressive and highly skilled dance routines in styles such as jazz, hip-hop, lyrical and contemporary
- Choreographed individual and group dances in the desired styles and to fit limitations such as certain timeframes or to accompany specific musical selections.
Food Register Attendant
Fatty's Fresh and Friendly
Saint George
03.2017 - 09.2017
- Prepared and quickly delivered take-out food items and desserts to customers, maintaining consistent quality
- Continuously inspected customer areas to handle issues such as trash, spills and smudged windows
- Restocked serving stations to keep the team efficient and minimize customer service delays
- Kept the cash register balanced and accurate to avoid financial errors
- Managed daily tasks consistently and sought out opportunities to go beyond requirements and support business targets
- Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
Education
Some College (No Degree) - Nursing
Utah Tech University
Saint George, UTSkills
- Customer service
- Complex Problem-Solving
- Medical Terminology Knowledge
- Documentation Expert
- Payment Processing
- Positive Customer Engagement
- Team Cooperation
Certification
- BLS Certification
- CPR Certification
- CNA Certification
References
References available upon request.
Timeline
Telemetry Unit CNA
Adventist Health Castle Medical Center
10.2022 - 12.2023
CNA
Hale Nani Rehabilitation & Nursing Center
10.2021 - 09.2022
Sales Associate
Dillard's
10.2018 - 03.2020
Food Register Attendant
Fatty's Fresh and Friendly
03.2017 - 09.2017
Dance Instructor
Stars Dance Studio
07.2015 - 05.2019
Some College (No Degree) - Nursing
Utah Tech University
- BLS Certification
- CPR Certification
- CNA Certification
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