Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Rylee Perkins

Houston

Summary

Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills honed as a server, and previous Certified Nursing Assistant. Diligent asscoiate with solid background in providing exceptional customer service in high-paced environments. Demonstrated strong multitasking abilities and attention to detail. Seeks out opportunities to go beyond basics and improve processes.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Server

Texas Roadhouse
03.2024 - Current
  • Delivered exceptional customer service by promptly addressing guest needs and inquiries.
  • Ensured accurate order processing by coordinating with kitchen staff and verifying ticket details.
  • Maintained cleanliness and organization of dining areas to enhance guest experience.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

CNA

Adventist Health Castle
10.2022 - 12.2023
  • Collected and documented vital signs to track patient conditions and updated healthcare team on patient status.
  • Interpersonal skills; being able to treat everyone with compassion and empathy.
    CPR and BLS certification.
    Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
  • Safeguarded patient privacy with strict adherence to HIPAA protocols.
    Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
  • Answered patient call signals and signal lights to determine patients' needs.
  • Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.

CNA

Hale Nani Rehabilitation & Nursing Center
10.2021 - 10.2022
  • Hale Nani Rehabilitation & Nursing Center | Honolulu, HI
    Assisted residents with activities of daily living including helping with meals, transferring using assistive devices, bathing, dressing and grooming.
  • Preserve patient dignity and minimize discomfort while carrying out duties such as bedpan changes, diapering, emptying drainage bags and bathing.
  • Commended for charting accuracy, effective team collaboration, patient relations and consistent delivery of empathetic care.
  • Displayed strong clinical skills in assessing vital signs including blood pressure, temperature and 02 levels.
    Ensured the accurate, timely flow of information by maintaining thorough patient records and updating healthcare team on patients' status.
    Compiled with HIPAA standards in all patient documentation and interactions


Sales Associate

Dillard's
10.2018 - 03.2020
  • Collaborated well with team members to carry out daily assignments and achieve team targets
  • Satisfied customers by delivering speedy and expert service for all retail needs
  • Gained expert knowledge of retail operations, market conditions, and trends
  • Consulted with customers to understand desires and suggest best products to meet needs
  • Inventoried merchandise every week and investigated discrepancies to keep an accurate
    count of each product type
    quotas for add-on sales

Dance Instructor

Stars Dance Studio
07.2015 - 05.2019
  • Managed class schedules for all dancers in program
  • Tutored students one-on-one to help develop individual abilities
  • Prepared competitive pieces for dance performances and helped performers master routines
    Implemented all program requirements provided by studio director
  • Nurtured creativity and artistic development by providing warm, positive environment to promote growth required for dancers to be successful
  • Exercised consistently to maintain the strength and stamina necessary to fulfill challenging roles
  • Evoked strong emotions from the audience members with expressive and highly skilled dance routines in styles such as jazz, hip-hop, lyrical and contemporary
  • Choreographed individual and group dances in the desired styles and to fif limitations such as certain timeframes or to accompany specific musical selections.

Food Register Attendant

Fatty's Fresh and Friendly
03.2017 - 09.2017
  • Prepared and quickly delivered take-out food items and desserts to customers, maintaining consistent quality
  • Continuously inspected customer areas to handle issues such as trash, spills and smudged windows
    Restocked serving stations to keep the team efficient and minimize customer service delays
  • Kept the cash register balanced and accurate to avoid financial errors
    Managed daily tasks consistently and sought out opportunities to go beyond requirements and support business targets
  • Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.

Education

Lone Star College
Houston, TX
01-2025

No Degree -

Utah Tech University
St. George, Utah
01-2021

Skills

  • Customer service
  • Complex Problem-Solving
  • Medical Terminology Knowledge
  • Documentation Expert
  • Payment Processing
  • Positive Customer Engagement
  • Strong work ethic

Accomplishments

  • Past member for the Blaze dance team at Utah Tech University

Certification

  • BLS Certified
  • CPR Certified
  • CNA Certified

Timeline

Server

Texas Roadhouse
03.2024 - Current

CNA

Adventist Health Castle
10.2022 - 12.2023

CNA

Hale Nani Rehabilitation & Nursing Center
10.2021 - 10.2022

Sales Associate

Dillard's
10.2018 - 03.2020

Food Register Attendant

Fatty's Fresh and Friendly
03.2017 - 09.2017

Dance Instructor

Stars Dance Studio
07.2015 - 05.2019

Lone Star College

No Degree -

Utah Tech University

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