Rylee Perron
Summary
Results-oriented professional with a decade of experience in client relations and consultative sales, eager to transition into the pharmaceutical industry. Seeking to leverage my expertise in process improvement, regulatory compliance, and customer service to contribute to the success of (insert company name here).
Overview
10
10
years of professional experience
Work History
Administrative Coordinator
Rutland Regional Medical Center
Rutland, VT
04.2022 - Current
- Spearheaded administrative functions, including invoice processing, supply management, and staff scheduling adjustments, optimizing operational efficiency
- Facilitated seamless coordination of meetings and maintained meticulous meeting records, ensuring clear communication and accountability
- Collaborated closely with cross-functional teams on special projects, demonstrating adaptability and teamwork
- Assumed responsibility for managing the department's SharePoint page, ensuring accurate and up-to-date information
- Utilized Midas software for data entry, showcasing proficiency in medical data analysis systems
- Played a pivotal role in organizing a company picnic that served over 1000 employees, fostering team spirit and enhancing employee morale.
Supervisor/Training
Casella Waste Systems
Rutland, VT
11.2021 - 04.2022
- Provided comprehensive training to new team members, focusing on company policies, procedures, and customer service excellence, resulting in accelerated onboarding and performance
- Successfully adapted training methodologies to accommodate various learning styles, both in-person and remotely, showcasing flexibility and adaptability
- Served as a point of contact for escalated customer issues, demonstrating problem-solving skills and a commitment to customer satisfaction.
Customer Care Representative
Casella Waste Systems
Rutland, VT
11.2020 - 10.2021
- Delivered exceptional customer service by addressing inquiries, processing orders, and resolving billing issues promptly and effectively
- Proactively identified opportunities to upsell additional services, contributing to revenue growth and customer satisfaction
- Maintained accurate records and documentation, ensuring compliance with company policies and procedures.
Retail Sales Person
Hannoush Jewelers
Rutland, VT
11.2014 - 12.2020
- Provided personalized assistance to customers, demonstrating in-depth product knowledge and a commitment to customer satisfaction
- Managed inventory and conducted regular stock audits to ensure product availability and accuracy
- Handled cash transactions and maintained financial records with a high degree of accuracy and integrity.
Education
Bachelor of Science (B.S.) in Management -
Castleton University
05.2020
Skills
- Exceptional Interpersonal and Communication Skills
- Strong Analytical and Problem-Solving Abilities
- Detail-Oriented with a Focus on Accuracy and Precision
- Proficient in MS Office Suite and SharePoint
- Effective Time Management and Prioritization Skills
- Dedicated to Providing Outstanding Customer Service
- Midas (Medical Information Data Analysis System)
Timeline
Administrative Coordinator
Rutland Regional Medical Center
04.2022 - Current
Supervisor/Training
Casella Waste Systems
11.2021 - 04.2022
Customer Care Representative
Casella Waste Systems
11.2020 - 10.2021
Retail Sales Person
Hannoush Jewelers
11.2014 - 12.2020
Bachelor of Science (B.S.) in Management -
Castleton University
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