RyLee Phillips
Dallas,GA
Summary
Adaptable candidate with experience in customer service and a solid educational background in biochemistry. Contributes to team success through effective communication and problem-solving in high-pressure situations. Ready to leverage transferable skills in a part-time role that values teamwork and service excellence.
Overview
2
2
years of professional experience
Work History
Front of House Staff Member
Freddy's Frozen Custard & Steakburgers
Cartersville, GA
04.2024 - Current
- Assisted in maintaining cleanliness and organization of dining area to meet health standards.
- Operated point-of-sale system efficiently to process transactions accurately and quickly.
- Delivered exceptional customer service in fast-paced environment to enhance guest experience.
- Collaborated with team members to ensure timely food preparation and delivery during peak hours.
- Supported training of new staff on operational procedures and customer service expectations.
- Established welcoming atmosphere by greeting each guest warmly.
- Contributed to positive guest experiences by assisting with menu recommendations and knowledgeably answering questions about food preparation and ingredients.
- Upselling food and custard items.
- Closing Front of House in a timely manner
- Closing Custard Machine
Education
Bachelor of Science - Biochemistry
Shorter University
Rome, GA05-2028
High School Diploma -
North Paulding High School
Dallas 05-2025
Skills
- Order taking
- Greeting guests
- Cleanliness
- Memory retention
- Professional appearance
- Cultural awareness
- Handling complaints
- Food presentation
- Team collaboration
- Money handling
- Payment processing
- Complaint handling
Languages
Spanish
Limited Working
English
Full Professional
Interests
- Community Cleanup
- Participating in fundraising events to support local charities, schools, or community projects
- Team Sports
- Volunteer Work
- I participate in a variety of outdoor recreational activities
- Animal Care
- Going to the gym
- Watching Movies and TV Shows
- Strategy Games
- I enjoy helping others and giving back to the community
Timeline
Front of House Staff Member
Freddy's Frozen Custard & Steakburgers
04.2024 - Current
Bachelor of Science - Biochemistry
Shorter University
High School Diploma -
North Paulding High School