RYLEE VIDUYA
Pickerington,OH
Summary
Professional operations supervisor with over 5 years of experience managing high-tempo environments requiring exceptional communication, customer service, coordination, and leadership. Skilled in front-facing operations, issue resolution, team supervision, scheduling coordination, record management, and maintaining professional service standards in fast-paced environments. Recognized for strong interpersonal skills, adaptability, and the ability to remain composed under pressure while delivering efficient and organized support.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Operations Supervisor
United States Air Force
09.2019 - 06.2024
- Coordinated daily operations between multiple departments and personnel to ensure efficient workflow and timely communication.
- Provided professional customer-facing support to aircrew members, leadership personnel, and support agencies in a fast-paced operational environment.
- Conducted daily briefings and communicated important operational updates clearly and professionally.
- Maintained detailed logs, schedules, records, and operational documentation with high accuracy and confidentiality.
- Trained and mentored new personnel on procedures, professionalism, communication standards, and operational expectations.
- Managed time-sensitive situations while maintaining composure and delivering effective solutions under pressure.
- Responded to emergencies and unexpected operational issues quickly and efficiently while prioritizing safety and organization.
- Performed routine inspections and ensured operational areas met safety and procedural standards.
- Operations Supervisor (Deployed Assignment)
Operations Supervisor (Deployed Assignment)
United States Air Force
09.2022 - 04.2023
- Oversaw daily operational coordination for a large-scale international environment involving multiple partner organizations.
- Assisted leadership teams with scheduling coordination, operational tracking, and administrative support.
- Managed records and operational reports to maintain accuracy and accountability across departments.
- Conducted personnel oversight and ensured adherence to organizational standards and procedures.
- Supported high-volume operational activity while maintaining strong communication and customer service standards.
Operations Supervisor (Deployed Assignment)
United States Air Force
01.2021 - 08.2021
- Managed high-volume operational activity in a fast-paced environment requiring strong multitasking and communication skills.
- Coordinated transportation movements, scheduling updates, and operational support between multiple agencies and personnel.
- Maintained accurate records, reports, and documentation while ensuring timely updates and organization.
- Developed process improvements and training materials to improve efficiency and team performance.
- Assisted in overseeing safety procedures, security awareness, and operational readiness during overnight and extended-hour operations.
Education
High School Diploma - undefined
Pickerington High School North
Pickerington, OH05.2019
Skills
- Customer Service & Guest Relations
- Front Desk Operations
- Team Leadership & Staff Training
- Conflict Resolution & Problem Solving
- Scheduling & Operational Coordination
- Administrative Support & Recordkeeping
- Multi-Line Communication Systems
- Professional Verbal & Written Communication
- Emergency Response & Decision Making
- Data Entry & Log Management
- Microsoft Office & Excel
- High-Pressure Environment Management
- Attention to Detail & Organization
- Overnight Operations & Security Awareness
Certification
- Airfield Management Apprentice Course
- Agile Combat Employment (ACE) Training
- Air and Space Achievement Medal Recipient
- Defense and Security Basic Principles Certified
- Developed Excel-Based Operational Tracking Tool
- Promoted 6 Months Early Due to Performance
Timeline
Operations Supervisor (Deployed Assignment)
United States Air Force
09.2022 - 04.2023
Operations Supervisor (Deployed Assignment)
United States Air Force
01.2021 - 08.2021
Operations Supervisor
United States Air Force
09.2019 - 06.2024
High School Diploma - undefined
Pickerington High School North