Rylee Zwetschke
Portland,OR
Summary
Reliable fast food worker experienced in basic food and beverage preparation. Showcasing critical thinking, problem-solving and organizational skills. Maintains clean, tidy spaces to entice customers and encourage business. I have a can-do attitude toward completing tasks, helping team members and assisting customers to ensure smooth operations in fast-paced environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Barista
Batter Up
Beaverton, OR
06.2024 - Current
- Greet customers and take orders for coffee drinks, food items, and other beverages. Make belgian waffles. Keep dinning area clean.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
- Ensured compliance with health and safety regulations, including proper food handling and cleanliness standards.
Crew Member
Shake Shack
Tualatin, OR
11.2023 - 05.2024
- Greeted customers upon arrival, answered questions regarding menu items.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Resolved customer complaints in a professional manner.
- Maintained an organized work area to ensure efficient operations.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
Carside Server
Applebee's Grill + Bar
Lake Oswego, OR
08.2023 - 01.2024
- Took orders from customers accurately and in a timely manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Checked food before serving it to customers.
- Accurately recorded orders on cash register and point-of-sale system.
Trainer
Dave's Hot Chicken
Tualatin, OR
04.2021 - 06.2023
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations. While maintaining safe food handling practices to prevent germ spread.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences. While supporting back of house.
Carhop Server
Sonic Drive-in
Tigard, OR
03.2019 - 04.2021
- Ensured that all orders were accurate and complete before serving them to customers.
- Provided friendly reminders about promotional offers or upcoming events.
- Processed payments for meals using cash registers or point-of-sale systems.
- Took orders, relayed orders to kitchen staff, and served food items to guests in a timely manner.
- Troubleshot minor problems with equipment quickly while minimizing disruption to workflow.
Education
Some College (No Degree) - General
PCC
PortlandSkills
- Food Running
- Menu Memorization
- Food Preparation
- Up-selling
- Opening and closing duties
- Cash Handling
- Customer Engagement
- Safe Food Handling
- Equipment Maintenance
- Taking Orders
- Time Management
- Problem-Solving
- Clear Communication
Certification
- Winner of gift card sales competition
- Hospitality Hero award
- Food Handlers and Safe Certifiation
Timeline
Barista
Batter Up
06.2024 - Current
Crew Member
Shake Shack
11.2023 - 05.2024
Carside Server
Applebee's Grill + Bar
08.2023 - 01.2024
Trainer
Dave's Hot Chicken
04.2021 - 06.2023
Carhop Server
Sonic Drive-in
03.2019 - 04.2021
Some College (No Degree) - General
PCC
- Winner of gift card sales competition
- Hospitality Hero award
- Food Handlers and Safe Certifiation
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