RYLEE WILLIAMS
Salt Lake City,UT
Summary
A result-oriented professional with proven abilities in staff retention analysis, professional development, high-level strategic planning, managing projects, policy, and team building. Strength in improving efficiency of operations through a solution focused approach. Strong critical needs analysis experience and ability to implement organizational policies, legislative metrics, and systems that optimize productivity and retention.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Policy and Professional Development Director
DWS-USOR
12.2019 - Current
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for all new agency talent/employees statewide.
- Alternated training methods to diversify instruction, strengthen learning opportunities and enhance organization success.
- Completed, successfully defended doctoral research study focused on retention and professional development, which led to improved staff incentives, career pathways, and workload balance in order to meet agency performance goals and metrics
- Utilization of 9+ years of leadership experience to enhance organizational culture in understanding and affirming diverse intersecting staff identities to provide holistic staff development, with solution driven outcomes for conflict resolution.
- Leadership development training and collaborative partnerships centered on solid understanding of legislative regulations and policies such as FMLA, ADA, etc.
- DWS-DRS Policy-Training Representative on Credential Attainment Analysis Group locally and Nationally.
- Evaluation and updating all training materials for strategic performance improvement
- Regular qualitative analysis to identify ongoing training needs
- Selected and assigned instructors to conduct specific training programs to meet staff needs.
- Proactive collaboration in high level employee leadership councils and administrative meetings regarding staff needs, resolutions and engagement.
- Successfully meet staff development goals statewide for 300+ staff
- Mentored junior staff members on best practices in policymaking, increasing overall team effectiveness and cohesion.
- Analyzed data to identify trends and inform policy decisions, leading to more targeted and effective policies.
- Conducted rigorous evaluations of existing policies, identifying areas for improvement and implementing necessary adjustments.
- Presented policy proposals to senior management and government officials, securing funding and support for initiatives.
- Championed innovative solutions to complex problems, driving positive change within the organization.
District Director
DWS-USOR
05.2018 - 12.2019
- Consistently meet district performance standards to successfully meet agency expectations for students with disabilities to achieve education and employment goals
- Engaging agency wide, division, district, and community training
- Effective utilization of data to improve practices
- Strong partnership building
- Developed innovative programs and activities based on analysis of client-student needs to reach employment goals
- One on one training for Counselors & Supervisors
- Person centered, strength based leadership
- Work closely with organizational leadership at many levels to strategically, positively affect agency operations
- Consistent contribution to District Director Caucus
- Mentorship to Regional Supervisory Council
- Participation in several higher education councils and boards to improve CTE, Measurable Skill Gains, and Credential Attainment career pathways
- Increased production performance by 17% from FY18-FY19
Counseling Supervisor
DWS-USOR
11.2014 - 05.2018
- Effective crisis intervention and management
- Development of staff to achieve successful performance goals
- Initiated key community partnerships to increase meaningful client outreach and advocacy
- Developed individual plans for employment with clients
- Increase efficacy of services for individuals who are Blind or Visually impaired
- Supervised team of 5 Counselors and 2 Office Specialists
- Improved team annual performance on annual metrics in all areas consistently each year
Vocational Rehabilitation Counselor
USOR
11.2006 - 11.2014
- Assisting individuals obtain and maintain employment
- Review medical and psychological records for eligibility
- Documentation of sensitive, confidential information
- Developed relevant and meaningful comprehensive assessments to establish successful vocational goals
- Consistently and successfully met performance goals by meeting 100% of productivity performance requirements
- Handled caseload of more than 175 clients
Education
Doctor of Education - Organizational Leadership And Innovation
New York University
New York, NY (Distance Learning) 08.2021
Master of Science - Mental Health Counseling
University of Phoenix
Salt Lake City07.2010
Bachelor of Science - Sociology, Gender Studies (minor)
University of Utah
Salt Lake City08.2005
Skills
- Organizational team leadership
- Self-motivated
- Training assessment
- Positive, solution focused
- Successful project management
- Meaningful internal and external partnerships
- Curriculum selection & material design
- Flexible, adaptable in fast paced environments
Certification
- Licensed Vocational Rehabilitation Counselor (LVRC)
- Certified Rehabilitation Counselor (CRC)
- Certified Public Manager (CPM)
Accomplishments
- Friends of the Library Board (external)
- National Talent & Development Community of Practice
- State Rehabilitation Council (SRC)
- Homeless Housing Coordinating Committee (HHCC)
- 2016, 2019 Generations Conference Coordination Committee
- SLCC-VR Partnership Summit Coordination
- Salt Lake County Project Homeless Connect DWS-VR Coordination
- SLCC Underrepresented Students Workgroup
- Sharing Place Fundraiser (external)
Timeline
Policy and Professional Development Director
DWS-USOR
12.2019 - Current
District Director
DWS-USOR
05.2018 - 12.2019
Counseling Supervisor
DWS-USOR
11.2014 - 05.2018
Vocational Rehabilitation Counselor
USOR
11.2006 - 11.2014
Doctor of Education - Organizational Leadership And Innovation
New York University
Master of Science - Mental Health Counseling
University of Phoenix
Bachelor of Science - Sociology, Gender Studies (minor)
University of Utah
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