Rylee Wright
Montgomery
Summary
Highly motivated and adaptable professional with strong communication, problem-solving, and customer service skills developed through experience as a sales associate. Skilled in managing diverse tasks, working collaboratively, and maintaining a positive and engaging environment. Quick learner with excellent time management and the ability to handle dynamic situations with professionalism and patience. Passionate about fostering a supportive and structured learning environment, making a seamless transition into a substitute teaching role.
Overview
1
1
year of professional experience
Work History
Sales Associate
Coburn's of Conroe HVAC
06.2024 - 01.2025
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with company policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Collaborated with team members to achieve monthly sales targets.
Sales Associate
Sweet Texas Treasure Boutique
10.2023 - 08.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Resolved customer complaints with patience and understanding, restoring customer confidence.
- Developed comprehensive product knowledge, enabling effective upselling and cross-selling.
- Contributed to positive shopping environment by maintaining organized and welcoming store appearance.
- Listened to customer needs and desires to identify and recommend optimal products.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Prepared merchandise for sales floor by pricing or tagging.
Education
High School Diploma -
Lake Creek High School
Montgomery, TX08-2024
Associate of Arts -
Lone Star College System
Montgomery, Tx05-2025
Bachelor of Arts - English
Texas A&M University
College Station, TX05-2026
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Reliable and punctual
- Goal oriented
- Adapt to diverse groups
- Sales training
- Policy and procedure adherence
- Task prioritization
- Verbal and written communication
Languages
English
Native or Bilingual
Spanish
Limited Working
internship
Legal Internship – Armstrong v. Supreme Court, A.J. Armstrong Third Trial (2024)
Worked alongside forensic expert Celestina Rossi and collaborated with prosecutors John Jordan and Ryan Trask. Assisted in case preparation by visiting the Armstrong home, taking precise measurements, and creating an accurate visual model.
Timeline
Sales Associate
Coburn's of Conroe HVAC
06.2024 - 01.2025
Sales Associate
Sweet Texas Treasure Boutique
10.2023 - 08.2024
High School Diploma -
Lake Creek High School
Associate of Arts -
Lone Star College System
Bachelor of Arts - English
Texas A&M University
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