Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rylei Gifford

Colorado Springs,CO

Summary

Attentive Party Host with superior knowledge of comprehensive party planning and providing excellent customer service. Dedicated to working on any budget and successfully planning innovative party games, themes, and decorations. Adept at individualized care and working with detailed customer requests. Warm and friendly individual helps customers in any situation. Enjoys working closely with team members to deliver positive guest experience. Experience as Front Desk Agent in busy and successful work settings. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience

Work History

Family Babysitter

Care.com Inc
10.2023 - Current
  • Communicated positively with children and guardians.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Prepared healthy, age-appropriate snacks and meals.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Reassured children when upset providing emotional support and stability.
  • Taught children to organize toys, wash hands, and share by leading by example.

Party Host

Air City 360
09.2021 - Current
  • Supervised children's activities, maintaining happiness, safety and well-being.
  • Prepared and served food and drinks to guests, meeting hygiene and safety standards.
  • Decorated and set tables in accordance with party themes and age groups.
  • Resolved conflict to maintain fun, positive and safe event environments.
  • Reset party rooms between events by collecting trash, wiping down surfaces and sweeping floor.
  • Helped clients plan themed events for young children, teenagers and milestone adult birthday parties.
  • Anticipated needs and responded promptly to guests' requests to maximize satisfaction.

Front Desk

Air City 360
09.2021 - 08.2022
  • Answered customer telephone calls promptly and appropriately handled needs.
  • Maintained clean and organized front desk areas to uphold polished company image.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Welcomed each new arrival pleasantly and confirmed reservations and identification.
  • Used internal software to process reservations, check-ins and check-outs.
  • Oversaw fast-paced front desk operations and guests' needs at busy facility.
  • Developed and maintained positive relationships with guests for satisfaction.
  • Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.

Education

Associate of Medical Assisting -

Pikes Peak Community College
Colorado Springs, CO
05.2026

High School Diploma -

Air Academy High School
Colorado Springs, CO
05.2023

Skills

  • Routine Management
  • Teamwork and Collaboration
  • Guest Reception
  • Credit and Cash Payments
  • Automated Telephone Systems
  • Listening Skills
  • Problem-Solving Skills
  • Cash Handling

Timeline

Family Babysitter

Care.com Inc
10.2023 - Current

Party Host

Air City 360
09.2021 - Current

Front Desk

Air City 360
09.2021 - 08.2022

Associate of Medical Assisting -

Pikes Peak Community College

High School Diploma -

Air Academy High School

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