Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Ryleigh Allen

Chesapeake

Summary

Dynamic and dedicated waitress with proven success at any restaurant I have worked with, excelling in customer service and multitasking. Recognized for enhancing guest satisfaction through attentive service and effective conflict resolution. Adept at managing cash transactions and fostering teamwork, ensuring a seamless dining experience in fast-paced environments.

Motivated individual offers strong work ethic and punctuality. Uses organizational and team collaboration skills to improve processes.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Waitress/Assistant Bartender

The Hive Bar & Grill
08.2024 - Current
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.

Waitress

Texas Roadhouse
04.2019 - 05.2021
  • Collaborated with team members to consistently provide efficient service during peak hours.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
  • Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Increased sales significantly by upselling higher-end products to customers.

Waitress

Shiki Sushi and Habachi
09.2017 - 06.2019
  • Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Answered customers' questions, recommended items, and recorded order information.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.

Education

Great Bridge High School
Chesapeake, VA

No Degree - Associate of Science

Tidewater Community College
Chesapeake, VA

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Team collaboration
  • Attention to detail
  • Organization
  • Memory retention
  • Complex Problem-solving
  • Time management
  • Guest relations management
  • Special event coordination
  • Conflict resolution
  • Reliability and punctuality

Certification

  • First Aid/CPR Certified

Interests

  • Exploring various forms of art, such as candle making, Drawing, and jewelry making in small business to foster creativity and involve oneself in the local community
  • Marketing for personal small business and networking

Timeline

Waitress/Assistant Bartender

The Hive Bar & Grill
08.2024 - Current

Waitress

Texas Roadhouse
04.2019 - 05.2021

Waitress

Shiki Sushi and Habachi
09.2017 - 06.2019

Great Bridge High School

No Degree - Associate of Science

Tidewater Community College

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