Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
2
2
years of professional experience
Work History
Personal Care Assistant
Private Care
04.2023 - Current
Built strong relationships with clients to deliver emotional support and companionship.
Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Assisted with daily living activities, running errands, and household chores.
Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Medicine Technician
White Pine Senior Living Memory Care
08.2022 - 04.2023
Monitored medication storage area to maintain medication security and control.
Reviewed medication orders for accuracy and completeness before administering medication.
Reordered medication to maintain adequate supply.
Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
Fine Dining Server
Louis Ristorante
05.2022 - 11.2022
Learned and utilized extensive bar and wine knowledge to enhance guest dining experiences.
Suggested wine pairings to go with specific menu items.
Ran food from chefs to guest tables with dishes that required special serving techniques.
Managed sections for smooth flow of guests and orders.
Event Bartender
Eagles
06.2021 - 05.2022
Prepared for events by setting up bar, stocking supplies and arranging tables.
Adhered to state laws regarding alcoholic beverage services and customer regulations.
Responded to guest questions and requests with friendly and knowledgeable service.
Poured and prepared mixed drinks for over 100 customers daily.