Ryleigh Warner
Clarkston
Summary
Accomplished Store Manager with a proven track record at Claire's, excelling in customer service management and team leadership. Enhanced customer satisfaction and store efficiency through strategic staff training and operational improvements. Skilled in problem-solving and multitasking, adept at fostering positive relationships and ensuring operational excellence.
Overview
7
7
years of professional experience
Work History
Store Manager
Claire's
01.2019 - 09.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Completed point of sale opening and closing procedures.
Assistant Store Manager
Claire's
07.2018 - 01.2019
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
Key Holder
Claire's
10.2017 - 07.2018
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
Education
High School Diploma -
Lewiston Senior High School
Lewiston, ID06-2010
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Store operations
- Customer service management
- Team leadership
Timeline
Store Manager
Claire's
01.2019 - 09.2024
Assistant Store Manager
Claire's
07.2018 - 01.2019
Key Holder
Claire's
10.2017 - 07.2018
High School Diploma -
Lewiston Senior High School
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