Summary
Overview
Work History
Education
Skills
Interests
Timeline
Server
Ryleigh Whittington

Ryleigh Whittington

Middle River,MD

Summary

Dynamic and dedicated server with a strong work ethic and exceptional communication skills, honed at Libs Grill. Proven ability to enhance customer satisfaction through attentive service and effective upselling. Proficient in POS system operation, ensuring order accuracy while maintaining a safe and welcoming dining environment.

Overview

10
10
years of professional experience

Work History

Server

Libs Grill
05.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

Restaurant Server

Tap House 45th Street
05.2023 - 04.2024
  • Demonstrated knowledge of menu offerings, including ingredients and preparation methods to address customer inquiries effectively.
  • Increased table turnover rate by efficiently managing orders and ensuring timely delivery of meals.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations.
  • Checked guests' identification before serving alcoholic beverages.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Cultivated warm relationships with regular customers.

Restaurant Server

Dead Freddies Island Grill
05.2022 - 10.2022
  • Greeted new customers, discussed specials, and took drink orders.
  • Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
  • Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.
  • Elevated the guest experience by anticipating their needs proactively throughout their visit.
  • Promoted a safe working environment by adhering to food safety standards and best practices.
  • Stayed up-to-date on menu changes to help customers make food choices.

Restaurant Hostess

LIBERATORE'S Ristorante
03.2019 - 01.2021
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Trained new hostess staff members on company policies, procedures, and best practices ensuring consistency across all shifts.
  • Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
  • Coordinated large party bookings both on the phone and in-person, creating organized seating plans tailored to guest needs.

Summer Camp Staff Member

Bricks 4 Kidz
06.2015 - 08.2015
  • Fostered a positive environment for campers by promoting inclusivity, respect, and enthusiasm in all interactions.
  • Extended support in administrative tasks such as registration, documentation, and parent communication to ensure efficient operations at the summer camp.
  • Tailored instructional strategies according to individual learning styles of each camper to optimize skill acquisition during activity sessions.
  • Managed logistics of daily camp operations such as attendance tracking, meal coordination, and equipment inventory to maintain smooth routines.
  • Contributed to the continuous improvement of camp curriculum through active participation in staff training sessions and professional development opportunities.
  • Built strong relationships with parents through regular updates on their child''s progress and participation at the summer camp.
  • Led groups of children safely through variety of camp activities.
  • Assisted in preparing recreational materials and supplies for each activity.
  • Resolved conflicts that arose between campers by listening to complaints and finding appropriate solutions.

Education

No Degree - Elementary Education

Salisbury University
Salisbury, MD
12-2025

Skills

  • Customer satisfaction
  • Exceptional communication
  • POS system operation
  • Menu memorization
  • Order accuracy
  • Safe food handling
  • Professional appearance
  • Alcohol service
  • Wine service
  • Strong work ethic
  • Effective customer upselling
  • Team collaboration

Interests

  • Participating in fundraising events to support local charities, schools, or community projects
  • Youth Development Programs
  • Swimming
  • Documenting and sharing travel experiences

Timeline

Server

Libs Grill
05.2024 - Current

Restaurant Server

Tap House 45th Street
05.2023 - 04.2024

Restaurant Server

Dead Freddies Island Grill
05.2022 - 10.2022

Restaurant Hostess

LIBERATORE'S Ristorante
03.2019 - 01.2021

Summer Camp Staff Member

Bricks 4 Kidz
06.2015 - 08.2015

No Degree - Elementary Education

Salisbury University

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