Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rylen McCutcheon

St. Petersburg,Florida

Summary

At Sushi Rock Grill, I excelled in high-pressure environments, significantly enhancing customer satisfaction by efficiently managing reservations and inquiries. My expertise in customer service and multitasking, alongside effective time management, fostered team collaboration and ensured seamless operations. This proactive approach resulted in consistently positive guest experiences.

Professional hospitality specialist prepared for this role with strong focus on delivering exceptional guest experiences. Proven ability to collaborate effectively with team members and adapt to changing environments. Skilled in communication, problem-solving, and maintaining welcoming atmosphere. Reliable and results-driven, ensuring smooth operations and high customer satisfaction.

Overview

3
3
years of professional experience

Work History

Host

Sushi Rock Grill
11.2021 - Current
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.

Education

High School Diploma -

Dixie Hollins High School
Pinellas Park, FL
05-2019

Skills

  • Customer service
  • Team collaboration
  • Multitasking proficiency
  • Effective time management

Timeline

Host

Sushi Rock Grill
11.2021 - Current

High School Diploma -

Dixie Hollins High School
Rylen McCutcheon