Summary
Overview
Work History
Education
Skills
Timeline
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Ryler Moreno

Austin,TX

Summary

Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.

Overview

5
5
years of professional experience

Work History

Cashier

Sam's Club
Austin, TX
09.2023 - 08.2024
  • Conducted price checks for special orders or discounts as requested by customers.
  • Resolved customer complaints professionally in accordance with company policy.
  • Answered customer inquiries regarding store policies and procedures.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Performed other duties as assigned by management.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Operated cash register or POS system to receive payment by cash, check and credit card.

Production Worker

UPS
San Antonio, TX
11.2019 - 08.2023
  • Participated in physical inventories as required by company policy.
  • Verified shipments against shipping documents and inspected condition of packages.
  • Reported any safety hazards or unsafe working conditions to management team promptly.
  • Followed proper lifting techniques when handling heavy items or boxes weighing over 50lbs.
  • Unloaded containers from inbound trailers, sorted and staged the freight for further processing.
  • Loaded and unloaded freight from trucks with a hand-truck or pallet jack.
  • Ensured that all products were stored properly in designated areas.

Education

Some College (No Degree) - Kinesiology

Huston-Tillotson University
Austin, TX

Skills

  • ID Verification
  • Returns processing
  • Payment Processing
  • Customer Service
  • Product Recommendations
  • POS Systems
  • Complex Problem-Solving
  • Customer Relations
  • Merchandise Restocking
  • Order Packaging
  • Scanner operations
  • Cleaning and sanitizing
  • POS system operations
  • Credit and cash transactions

Timeline

Cashier

Sam's Club
09.2023 - 08.2024

Production Worker

UPS
11.2019 - 08.2023

Some College (No Degree) - Kinesiology

Huston-Tillotson University

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Ryler Moreno