Ryley Bott
Wellington,UT
Summary
Proven Sales Associate and Administrative Assistant with a track record of enhancing customer satisfaction and retention at companies like Naturally Inspired Boutique. Excelled in relationship building and strategic planning, boosting repeat business through exceptional service and upselling techniques. Skilled in office administration and customer service, adept at managing priorities in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Sales Associate
Naturally Inspired Boutique
Price, UT
06.2024 - Current
- Greeted customers and provided exceptional customer service.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Organized stockroom shelves according to size, color or style.
- Demonstrated product features and benefits for customers' needs.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Used technology resources to assist customers in locating and selecting items.
Administrative Assistant
Allstate The Shonie Insurance Group
St. George, UT
06.2022 - 05.2024
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Conducted research online utilizing search engines such as Google or Yahoo!.
- Updated contact lists regularly when changes occur in employee status or contact information.
- Handled confidential documents in an organized fashion according to established protocol.
- Directed customer inquiries to appropriate department personnel.
Sales Associate
The Smooth Shop
St. George, UT
04.2023 - 02.2024
- Assisted customers with product selection, sizing and styling.
- Processed transactions using a point-of-sale system.
- Built relationships with customers to encourage repeat business.
- Handled customer complaints in a professional manner.
- Helped customers find specific products, answered questions, and offered product advice.
Sales Associate
Closet Revival Boutique
St. George, UT
10.2022 - 03.2023
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Organized stockroom shelves according to size, color or style.
Education
High School Diploma -
Crimson Cliffs High School
St. George, UT05-2024
Skills
- Filing
- Research
- Spreadsheet management
- Critical thinking
- Relationship building
- Time and labor control
- Prioritization
- Strategic planning
- Administrative improvement
- Office administration
- Upselling
- Payment processing
- Client retention strategies
- Time management
- Flexible schedule
- Financial records oversight
- Customer service
Timeline
Sales Associate
Naturally Inspired Boutique
06.2024 - Current
Sales Associate
The Smooth Shop
04.2023 - 02.2024
Sales Associate
Closet Revival Boutique
10.2022 - 03.2023
Administrative Assistant
Allstate The Shonie Insurance Group
06.2022 - 05.2024
High School Diploma -
Crimson Cliffs High School
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