Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ryley Buckley

Schertz,TX

Summary

Motivated [Job Title] with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Dependable [Job Title] successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Server

Cheddars Restaurant
07.2023 - Current
  • Checked guests' identification before serving alcoholic beverages.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
  • Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.

Car Detailer

Wash Tub
08.2022 - 05.2023
  • Performed detailed vacuuming of interior and exterior of vehicles and equipment.
  • Completed full-service washes that included vacuuming interiors, shampooing carpets, degreasing engines, polishing chrome accents, applying wax coatings to exteriors.
  • Improved overall vehicle appearance with the use of professional-grade equipment and products.
  • Delivered consistent results while working independently on various makes/models/styles of cars within tight deadlines.
  • Developed strong relationships with clients, fostering trust in the quality of work provided by our auto detailing services.
  • Maintained a clean and organized workspace, ensuring efficient completion of tasks and high-quality workmanship.
  • Completed timely and thorough car details for increased customer satisfaction and repeat business.
  • Collaborated with team members to complete large-scale projects, including fleet vehicles, efficiently and effectively.
  • Provided exceptional customer service and addressed customer inquiries.
  • Contributed to a positive work environment by fostering teamwork and maintaining open lines of communication with colleagues.
  • Streamlined workflow processes by keeping tools and supplies well-organized for easy access throughout each task.
  • Adhered to safety protocols while using chemicals and equipment to protect both employees and customers'' property.
  • Utilized effective time management skills to balance multiple projects simultaneously without sacrificing quality or efficiency.
  • Enhanced customer satisfaction by thoroughly cleaning and detailing vehicles, both interior and exterior.

Education

High School Diploma -

Christian Academy of America
On Line
05.2024

Skills

  • Order Management
  • Process Monitoring
  • Performance Improvement
  • Food Delivery
  • Cool Under Pressure
  • Tableside Service
  • Food Running
  • Food sales and promotion
  • Adaptable and Flexible
  • Exceptional customer service
  • Regulatory Compliance
  • Dining area maintenance
  • Table Bussing
  • Reliable and Responsible
  • Menu Memorization
  • Cleaning and sanitizing
  • Age Verification
  • High-volume dining
  • Menu Recommendations
  • Specials Promotion and Upselling
  • Food Safety Standards
  • Quality Control
  • Workflow Coordination
  • Sales expertise
  • Warm and Friendly
  • High Energy and Stamina

Certification

  • Food Handler License
  • Alcohol License
  • Car Detailer

Timeline

Server

Cheddars Restaurant
07.2023 - Current

Car Detailer

Wash Tub
08.2022 - 05.2023

High School Diploma -

Christian Academy of America

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Ryley Buckley